What are the responsibilities and job description for the Human Resources Generalist position at The Greenbrier?
Essential Job Functions
Position: HR Generalist
Department: Human Resources
Primary Responsibilities:
- Provide visible, high-energy service. Demonstrate a positive attitude, excellent guest service skills and be a team player within the Human Resources Department and the company as a whole.
- Coordinate and manage recruitment activities for assigned departments.
- Create, maintain, and post job openings through various recruiting platforms including company career sites, Indeed, LinkedIn, State Workforce Agencies, Handshake, and other approved recruitment sources.
- Review employment applications, evaluate qualifications, and submit qualified candidates to hiring managers for consideration.
- Partner with department managers throughout the hiring process, providing guidance on recruitment procedures and employment practices.
- Extend employment offers for hourly positions and communicate employment terms, conditions, and next steps to selected candidates.
- Schedule and coordinate pre-employment processing appointments, including background checks, drug screenings, and new hire documentation.
- Maintain applicant tracking systems, recruitment records, and employment documentation.
- Ensure compliance with federal and state employment regulations, company policies, and recordkeeping requirements.
- Complete Form I-9 verification and maintain employment eligibility records in accordance with federal requirements.
- Maintain working knowledge of employment authorization requirements, visa classifications, and work authorization documentation.
- Coordinate transportation and arrival logistics for international visa participants as needed.
- Assist visa participants with Social Security Administration appointments and onboarding requirements.
- Prepare employment-related correspondence, reports, and personnel documentation.
- Perform data entry and maintain accurate records within HRIS and related databases.
- Assist with onboarding and orientation activities for new team members.
- Respond to employee and applicant inquiries regarding employment opportunities, policies, procedures, and benefits.
- Maintain confidentiality of sensitive employee, applicant, and company information.
- Know and comply with all company policies and procedures regarding safety, security, and emergencies.
Secondary Responsibilities:
- Assist with employee relations matters and provide guidance to team members as appropriate.
- Support HR projects, audits, and compliance initiatives.
- Assist with recruitment events, career fairs, and community outreach activities.
- Prepare reports and metrics related to recruiting, staffing, and onboarding activities.
- Cross-train and provide support for other Human Resources functions as needed.
- Learn company policies, procedures, and history in order to respond to employee and applicant inquiries.
- Other duties as assigned.
Normal Working Hours:
- Varied schedule
- Primarily Monday through Friday business hours
- Evenings, weekends, and holidays may be required periodically based on business demands
In order to be successful in this position, the ideal candidate must meet the following criteria in addition to the Ten Essential Attributes for All Employees.
Past Work Experience Preferred:
- Two (2) years of Human Resources, Recruiting, Talent Acquisition, or related experience preferred.
- Experience with applicant tracking systems, Human Resource Information Systems (HRIS), and online recruiting platforms preferred.
- Previous experience in a hospitality environment preferred.
- Previous experience in a union environment preferred.
- Experience working with employment authorization documentation, visa programs, and international employee onboarding preferred.
- Experience conducting I-9 verification and maintaining employment eligibility records preferred.
Educational Requirements:
(Degree/Certification, highest required/preferred, field of study)
- Associate degree required; Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or related field preferred.
- Equivalent combination of education and experience may be considered.
Communication Skills Requirements:
(Verbal: phone, in-person, group; Written: memos, documents)
- Ability to effectively communicate with applicants, employees, managers, and external agencies.
- Ability to maintain confidentiality and exercise sound judgment.
- Strong verbal and written communication skills.
- Ability to prepare professional correspondence, reports, and employment documentation.
- Strong organizational and customer service skills.
- Ability to manage multiple priorities in a fast-paced environment.
Technical Requirements:
- Working knowledge of federal and state employment laws and regulations, including Equal Employment Opportunity (EEO), Fair Labor Standards Act (FLSA), immigration compliance, and employment eligibility verification requirements.
- Knowledge of recruitment, onboarding, and employment recordkeeping best practices.
- Familiarity with Human Resource Information Systems (HRIS), Applicant Tracking Systems (ATS), and electronic personnel record management.
- Ability to interpret and apply company policies, procedures, collective bargaining agreements, and employment-related guidelines.
- Working knowledge of employment authorization categories, visa programs, and supporting documentation requirements for international employees.
- Ability to maintain confidential personnel information and exercise sound judgment when handling sensitive matters.
- Strong organizational, analytical, and problem-solving skills.
- Ability to manage multiple priorities while meeting deadlines in a fast-paced environment.
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams.
Computer Experience
Computer Experience
Specific Software Experience
Word Processing
Microsoft Word
Spreadsheet
Microsoft Excel
Database
Outlook
Internet
Recruiting Platforms and Job Boards
Technical Skills
Data Entry
Recordkeeping
Customer Service
*Requirements are subject to change
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Administrative: 3 years (Preferred)
Work Location: In person