What are the responsibilities and job description for the Store Manager position at The Great. / Emily + Meritt?
Emily Current Meritt Elliott have been business partners for almost two decades. Known for their authentic and optimistic approach to both design and life, their journey as entrepreneurs, brand builders, stylists and designers have led them to their most proud achievement to date - a fully realized women's collection, aptly called, THE GREAT.
THE GREAT. is seeking full-time Store Manager for our retail location in Newport Beach, CA.
Our ideal candidate is a motivated individual with a strong team spirit with a desire to play an active role on the sales floor and daily operations. You are responsible for ensuring a consistently memorable shopping experience while generating meaningful revenue and positive profit for the store.
Your Responsibilities:
• Directly responsible for sales and profit performance in assigned store.
- Works with the Head of Retail to develop operating budgets and monitor performance against them.
- Supervises the store staff to maximize sales and profit performance.
- Establishes and monitors all store standards and their successful implementation.
• Maintains a welcoming environment that generates customer traffic and builds loyalty by exceeding customer’s expectations.
- Coaching and mentoring staff to implement initiatives that support exceptional customer service standards.
- Identifying potential improvements in store operations and merchandise flow to maximize their store performance.
• Provides continual feedback to Buying Team and Planners.
- Identify items and merchandise classifications of high sales and profit potential.
- Communicating specific requirements relating to customer needs and competition.
- Assuring the maintenance of appropriate and balanced inventory levels.
• Understands and places high priority on visual presentation and maintenance of in-store environment, consistent with desired image and character.
- Actively provides guidance and direction in the implementation and execution of visual directives and presentation.
- Reviews store layouts with a view towards attaining maximum sales within each merchandise classification.
• Directly responsible for the recruitment, selection, supervision, and development of the staff.
- Establishes sales and performance criteria.
- Creates programs to motivate personnel to build unit sales and volume of transactions.
- Directs the orientation and training of all new personnel through coaching and mentoring.
- Monitors clientele to expand customer base.
• Responsible for ongoing evaluation, development, and training store staff.
- Identifies areas of need and assures the formulation of suitable development programs.
- Follow through at store level to ensure proper implementation of agreed upon training programs.
• Directs execution of promotional strategies and programs
Your Characteristics:
• 2-5 years management and selling experience.
• Excellent verbal communication and interpersonal skills.
• Knowledge of store retail practices and concepts.
• Consistently practice in the principles of THE GREAT culture.
• Always maintain a positive and professional attitude.
• Take accountability and ownership of actions in achieving goals.
• Adapt positively to change.
• Consistently demonstrate integrity in all actions and decisions.
• Generate and execute new ideas for driving the business.
• Understand and represent our brand in a polished and professional manner.
Benefits & Perks:
• Competitive salary benefits.
• Medical, dental, and vision insurance.
• 401k and employer match.
• Paid time off (PTO).
• Generous clothing discount.