What are the responsibilities and job description for the Customer Service Agent position at The Great Bungee Company?
Customer Service Agent
Full-time and part-time positions available
About this position
This is an exciting opportunity to join The Great Bungee Company's team in an important role as a customer service representative.
The Great Bungee Company is the North American leader in the bungee jumping and ziplining industry with a wealth of long standing training programs, management and operational infrastructure developed over 30 operating seasons. Although a major asset, this job opportunity does not require direct experience. Instead, candidates for this opportunity should possess a high level of professionalism, confidence, team-work experience and a love for the outdoors.
Responsibilities
- Registering guests onsite
- Coordinating activity times and reservations
- Selling merchandise such as t-shirts and videos
- Assisting in training of new team members
- Answering inquiries by email and telephone
- Maintenance of the office and customer service area
Work period
Season: April to November
Work Location
The Great Bungee Company’s jump site is in the Old Standard Quarry at Peregrine Lane, Harpers Ferry, WV, 25425.
Candidate Requirements
- Work in a team environment.
- Possess First-Aid/CPR or be willing to take.
- Having customer service experience is an asset.
- Be familiar with Office/Google softwares.
Job Types: Full-time, Part-time, Seasonal
Pay: $13.00 - $16.00 per hour
Work Location: In person
Salary : $13 - $16