Venue Operations Manager

Pay: $18.00–$27.00 per hour
Job Type: Full-time
Work Location: In person

Position Overview

The Grant Collection is seeking a highly organized and driven Venue Operations Manager to lead the daily operations, care, and presentation of our venues. This leadership role is responsible for overseeing venue care, team setup, and operational standards while ensuring excellence in cleanliness, organization, presentation, and policy.

The ideal candidate is a proactive, business-minded professional with proven management experience, exceptional attention to detail, and a genuine sense of ownership over the spaces they lead. This individual thrives in structured environments, enjoys building efficient systems, and is passionate about maintaining beautiful, guest-ready venues at all times.

Key Responsibilities

• Oversee all aspects of venue operations, ensuring spaces are organized, fully functional, and consistently guest-ready.
• Champion venue cleanliness and maintenance standards by proactively identifying and addressing areas for improvement.
• Manage department workflows, timelines, and operational processes to maximize efficiency.
• Develop, implement, and enforce venue policies and standard operating procedures.
• Monitor inventory and order supplies, including cleaning products, operational tools, and event essentials.
• Assist in leading, training, and coaching Venue Assistants by setting clear expectations and maintaining accountability.
• Conduct routine venue walkthroughs to ensure quality standards are consistently upheld.
• Prepare operational reports and provide leadership with insights and recommendations.
• Identify creative ways to elevate team, vendor, and guest experiences within the venue space.
• Collaborate with event teams to support seamless event execution.
• Address operational challenges quickly and professionally using strong problem-solving and decision-making skills.
• Foster a culture of teamwork, professionalism, accountability, and pride in the workplace.
• Coordinate and organize services related to the venue and grounds, working effectively with team members, vendors, maintenance, and service providers.

Work Schedule

This position primarily follows a Monday–Friday schedule from 9:00 AM to 5:00 PM, supporting the operational needs of our venues during standard business hours.

On Thursdays and Fridays when events are scheduled, the Venue Operations Manager will coach, observe, and guide the event team during setup and team transition periods. This includes helping identify opportunities for improvement, ensuring standards are being followed, and supporting managers and team members as needed.

Occasional evening or weekend availability is required to assist with event coverage, team training, or operational support. These instances will be planned in advance whenever possible to promote work-life balance while ensuring the continued success of our events and venues.

Qualifications

• Proven experience in business, hospitality, restaurant, or venue management.
• Demonstrated ability to manage a department, prioritize competing demands, and execute with precision.
• Ability to work independently and take initiative to identify and implement improvements.
• A proactive mindset with a consistent desire to elevate the venue and the experiences held within the space.
• Exceptional organizational skills and meticulous attention to detail.
• Strong leadership presence with the ability to motivate, coach, and develop team members.
• Excellent verbal and written communication skills.
• Systems-oriented mindset with a passion for creating structure and improving processes.
• Financial and operational awareness with sound decision-making abilities.
• Commitment to upholding policies, standards, and accountability.
• Ability to adapt to changing priorities in a fast-paced event environment.
• Flexibility to work occasional evenings and weekends as required by event schedules.

What We Are Looking For

We are searching for someone who takes pride in ownership and treats each venue as if it were their own business.

The right candidate is energized by organization, passionate about maintaining beautiful spaces, and motivated to build strong operational foundations that support unforgettable guest experiences.

This person should be someone who sees what needs to be done and takes action, rather than waiting to be told what to do. They should be comfortable identifying problems, creating solutions, holding themselves and others accountable, and continuously looking for ways to improve the way our venues operate.

Benefits

• Health Insurance
• Paid Time Off (PTO)
• Full-Time Employment
• Opportunity for growth within The Grant Collection

Job Type: Full-time

Pay: $18.00 - $27.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person

Salary : $18 - $27