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Account Specialist

The Granite YMCA - Downtown Manchester
Manchester, NH Full Time
POSTED ON 12/15/2025 CLOSED ON 3/19/2026

What are the responsibilities and job description for the Account Specialist position at The Granite YMCA - Downtown Manchester?

Join our award winning team! We have an Account Specialist position available that could start immediately. As a vital member of The Granite YMCA’s Database Management team, this position is responsible for supporting the membership, childcare and day camp programs.

Primary Responsibilities:

· Process childcare and day camp registrations and changes

· Manage childcare and day camp waitlists

· Audit accounts for system accuracy

· Data entry and filing

· Process and schedule payments

· Update payment methods

· Run reports from system database

· Communicate with customers to assist with registration and billing inquiries

Qualifications:

· High school diploma or general equivalency diploma

· Strong customer service skills

· Possess strong computer skills

Benefits:

· On-the-job training to ensure position mastery, and opportunities for advancement

· Generous paid time off starting at 27 days per year and accruing with tenure

· Medical, Dental and Vision Insurance

· Free Family YMCA Membership

· After qualifying, 8% employer contribution to retirement fund

· 50% discount on Childcare, Summer Day Camp, and Resident Camp services

· Discounts on Programs for yourself & family members

· 25% discounts on Birthday Parties, Pool and Gym Rentals

· Tuition discounts to UNH Manchester, SNHU and online schools

Hourly pay range: $15 - $17 per hour based on experience

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Work Location: In person

Salary : $15 - $17

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