What are the responsibilities and job description for the Front Desk Agent (Hotel) position at The Grand Hotel?
Part-Time Hotel Front Desk Receptionist
The Grand Hotel
Historic Downtown McKinney
Pay: $16–$18 per hour (depending on experience)
Hours: Part-time, approximately 24-32 hours per week
Schedule: Must be available days, evenings, and weekends
The Grand Hotel in Historic Downtown McKinney is seeking a friendly, professional Front Desk Receptionist to join our hospitality team. As the first point of contact for our guests, you’ll help create an exceptional stay from check-in to check-out in one of McKinney’s most charming boutique hotels.
This is a great opportunity for someone who enjoys customer service, hospitality, and working in a beautiful historic hotel environment.
Key Responsibilities
- Welcome guests and provide outstanding customer service
- Check guests in and out of the hotel
- Answer phones and assist with reservations and guest inquiries
- Provide recommendations for restaurants, shops, and attractions in Downtown McKinney
- Process payments and maintain accurate guest information
- Coordinate guest requests with housekeeping and management
- Keep the front desk and lobby organized and professional
Qualifications
- Strong customer service and communication skills
- Professional phone and in-person presence
- Detail-oriented and organized
- Comfortable with computers and basic office programs
- Ability to multitask in a hospitality environment
- Hotel or hospitality experience preferred but not required
Schedule
Part-time position working approximately 24–32 hours per week, including day shifts, evening shifts, and weekends based on hotel needs. Shifts are 7am-3pm & 3pm-11pm.
If you enjoy helping people and want to work in a unique historic boutique hotel, we’d love to meet you. Apply today!
Pay: $16.00 - $18.00 per hour
Work Location: In person
Salary : $16 - $18