What are the responsibilities and job description for the Banquet Server position at The Grand America Hotel?
We are looking for a courteous and professional Banquet Server to be responsible for greeting, assisting, and serving guests at special functions and events. The Banquet Server will help assist with event planning, preparation, and clean up, serve guests, and respond to questions, complaints, and requests.
To be a successful Banquet Server, you should possess excellent customer service and communication skills. You should be professional, polite to guests, and an efficient server.
Responsibilities:
- Assisting with event preparation, set up, and closing, including setting up tablecloths and place settings, and buffets.
- Greeting guests as they enter a venue and helping them to find their seats.
- Seeing to the comfort of guests through answering questions and serving food and beverages.
- Circulating the room with trays of appetizers and beverages.
- Directing guests to necessary services and features, and leading guests on tours of the location.
- Supporting other staff to ensure guest satisfaction.
- Adhering to safety and quality regulations.
Qualifications:
- Ability to work as part of a team and follow instructions.
- Ability to meet the physical demands of the job, staying on your feet, climbing stairs, carrying heavy weight.
- Excellent interpersonal, communication, and customer service skills.
- Availability to work shifts, including early mornings, late nights, weekends, and holidays (including but not limited to Easter, Mother’s Day, and Thanksgiving)
Perks and Benefits:
- Flexible schedule
- Medical, Dental, Vision, Life insurance (Full-Time, 30 hours/week)
- 401(k) with company match after 12 months of employment
- On-site cafeteria
- Employee rates on rooms at Grand America Hotels & Resorts’ properties
- Tuition reimbursement
Equal Opportunity Employer
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