What are the responsibilities and job description for the Leasing Professional position at The Graham Companies?
Join Our Team as a Leasing Floater, Leasing Specialist or Leasing Administrative Assistant!
Are you an organized, customer-focused professional who loves connecting with people and making a difference in their community? The Graham Companies is accepting applications for Leasing Floater, Leasing Specialist or Leasing Administrative Assistant to support our residential properties through exceptional service, efficient office operations, and dynamic leasing support. If you thrive in a fast-paced environment and enjoy helping others find their next home, we’d love to hear from you!
About The Graham Companies
The Graham Companies has been a cornerstone of the Miami Lakes community for decades, providing exceptional residential and commercial spaces with a commitment to quality, integrity, and service. We take pride in creating thriving communities where our residents feel valued and at home.
About the Role
The Leasing Floater, Leasing Specialist and Leasing Administrative Assistant are dynamic roles that combine leasing expertise, administrative support, and resident relations. These positions play a key part in ensuring smooth property operations, high resident satisfaction, and achievement of occupancy goals across our residential communities.
You’ll serve as both the welcoming face of our leasing office and the organized backbone that keeps operations running efficiently — supporting leasing, renewals, move-ins, and day-to-day property management activities.
What You’ll Do
- Greet and assist prospective residents, conduct property tours, and guide applicants through the leasing process from first contact to move-in.
- Manage lease renewals — track expiration dates, prepare renewal offers, and ensure timely completion.
- Respond to resident inquiries and concerns with professionalism and a customer-first mindset.
- Maintain accurate and complete resident files and ensure all required documentation is current.
- Process move-ins and move-outs, including preparing packets, coordinating inspections, and uploading documentation.
- Enter, track, and close maintenance work orders; prepare preventative maintenance notices.
- Support daily operations such as key logs, package management, and opening/closing procedures.
- Maintain office supplies and ensure the leasing office remains organized and welcoming.
- Provide cross-property support as needed and collaborate with team members to meet leasing and operational goals.
- Participate actively in company training sessions and team meetings.
What You’ll Bring
- Minimum of 2 years of experience in leasing, property management, customer service, or administrative support.
- High school diploma or equivalent required; college coursework preferred.
- Strong communication and interpersonal skills — both written and verbal.
- Highly organized and detail-oriented, with the ability to manage multiple priorities in a fast-paced environment.
- Proficient in Microsoft Office (Word, Outlook); experience with Yardi or similar property management software preferred.
- Bilingual (English/Spanish) a plus.
- A positive, professional attitude and commitment to excellence in service.
Physical Requirements
This position primarily involves sedentary work but may include walking or standing for portions of the day and occasionally lifting up to 25 pounds.
Why Join Us
At The Graham Companies, you’ll be part of a team that values professionalism, teamwork, and community. We offer opportunities for growth, comprehensive training, and a workplace culture built on respect and trust.
Equal Opportunity Employer
The Graham Companies is an Equal Opportunity Employer. We comply with all U.S. Equal Employment Opportunity guidelines and the Americans with Disabilities Act (ADA), providing reasonable accommodations for qualified individuals with disabilities.
Ready to Apply?
If you’re passionate about helping people find their next home and thrive in a team-oriented environment, we’d love to meet you!
Hours of Operation:
- Monday through Friday 9am – 6pm
- Saturday 9am – 5pm
- Sunday Office Closed
- 2 Days Off per week = Sunday and another day off during the week
Benefits
- Eligible for Monthly Bonus Program
- Eligible for 20% Rental discount at any Graham Residential community, after 90 days of employment
- Uniform allowances, after 90 days of employment
- Paid Time Off (PTO) accrues from start date
- Eligible for paid Holidays
- Employer Funded Pension Plan
- 401(k) with company match
- Medical/Dental/Vision insurance
- Company paid Life Insurance, Short- and long-term disability
- Miami Lakes Athletic Club discount
- Select Restaurant discounts
- Positive work-life balance