What are the responsibilities and job description for the Social Content and Community Coordinator position at The Grace Company?
About Grace Company
Grace Company is a leader in the quilting manufacturing market. Having been in business for over 40 years we connect quilters with their passions and use innovations to make the hobby easier and more accessible than ever. We sell direct to consumers, work with OEM clients, and have a robust dealer network that we strive to support every day. Our product lines range from machines and frames, all the way to rotary cutters. We put our employees and customers first.
The Role
As our Social Content and Community Coordinator, you will be responsible for creating and managing content across major platforms, fostering community relationships, and leading our ambassador program. From creating short-form videos and images to engaging with our audience, you'll be the voice and personality of Grace Company's social media presence. This role will report to the Marketing Manager.
Responsibilities
Content Creation & Hosting
- Experience in video editing, specifically short-form content for social media platforms and other video projects.
- Experience with photo editing and graphic design.
- Create Thumbnails for video content.
- Create compelling, brand-aligned social media posts (text, photo, and video).
- Serve as an on-camera host for product showcases, tutorials, ads or event coverage when needed.
Platform Management
- Plan, post, monitor, and maintain daily content across YouTube, Facebook, Instagram, and TikTok.
- Track analytics and engagement metrics to evaluate performance and improve future content.
- Stay up to date with social media trends and quilting industry trends and adapt strategies accordingly.
- Engage with followers, answer questions, and support a vibrant and inclusive community.
Ambassador Program Oversight
- Manage Grace Company's Social Media Ambassador and Affiliates Program:
- Maintain regular communication and offer support to brand ambassadors and affiliates.
- Search for and recruit new ambassadors that align with Grace Company's goals.
- Foster authentic relationships and encourage user-generated content.
- Coordinate campaigns and spotlight ambassador successes.
Event & Team Support
- Assist in supporting virtual and in-person events through social media coverage and planning.
- Collaborate with the broader marketing team to ensure alignment on promotions, launches, and campaigns.
Requirements
- 1–3 years of experience in social media management, content creation, or a related field.
- Proficiency in video editing tools such as Adobe Premiere, CapCut, or similar platforms.
- Excellent communication and storytelling skills, both written and verbal.
- Comfortable on camera and experienced in audience engagement.
- Strong organizational and time-management skills.
- Deep understanding of social platforms: Instagram, TikTok, YouTube, and Facebook.
Preferred Experience (Highly Valued)
- Hands-on experience with sewing, quilting, or crafting communities.
- Familiarity with sewing machines, quilting frames, or DIY tutorials.
- Passion for creative hobbies and the maker movement.
We know this role is important and are looking for a Full-Time, In-Person employee and team member that will work at our beautiful West Jordan office. We need someone who is highly organized, can keep a lot of plates spinning at once, takes ownership and initiative, and is also a team player understanding their role in the greater team and goals of the company. If this sounds like you please apply!
Please include a portfolio or links to social media platforms you have managed, highlighting any posts you are particularly proud of.
What You'll Achieve
- Short-term: You'll help us design and execute quilting content and engage with our audience and ambassadors across multiple platforms.
- Long-term: You'll help shape our content and community and establish us as the leading quilting company in the industry.
Benefits
- Starting Salary: $50,000 - $60,000 depending on experience and skills
- 6 Paid Holidays as well as 2 additional floating holidays
- Health/Dental/Vision Insurance after 3 months of employment
- Optional 9/80 Work Schedule
- 10 days Paid Vacation
- 401k Retirement Plan
- Accrued Sick Time Off
Salary : $50,000 - $60,000