What are the responsibilities and job description for the Store Manager - Fastop Convenience Store position at The Gott Company?
What You Will Do
We pride ourselves on the customer experience. As the Store Manager, you will be vital to the store's success, not only for our customers who visit us but also for the employees who work there. As the Store Manager, you will have leadership that will ensure we are constantly putting our best foot forward. In addition to the sales associate duties, you will also be responsible for:
- Managing the day-to-day operations of the store
- Recruit and train positive individuals that will ensure excellent customer service
- Oversee and supervise sales associates to ensure adherence to company standards and policies. Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
- Provide regular assistance to customers and provide troubleshooting expertise as needed.
- Answer phone calls and store-related emails
- Take ownership of store sales goals and provide expertise to help meet sales goals.
- Train sales associates on proper customer service expectations
- Coach sales associates in the moment when called for
- Make schedule adjustments in the event of a call-out. Cover any shifts that cannot be covered by staff.
- Communicate and perform price change request, mark downs/ups as requested.
- Communicate any problems with merchandise pricing to the Retail Operations Manager.
- Report and process all employee and/or customer incidents or accidents immediately to HR and the Retail Operations Manager.
What You Will Need
- At least 2-4 years’ experience in a retail or restaurant supervisory role.
- Ability to do general math skills, such as adding simple numbers and counting out money and inventory tracking.
- Ability to lift and carry 25 lbs.
- Ability to stand and walk for long periods of time
- Ability to execute the role's physical demands, including constant reaching above shoulder, stoop, swatting, bending at the waist, kneeling, pushing, or pulling.
- Ability to execute small repetitive motor functions consistent with using a computer or cash register over extended periods of time.
- Must have reliable transportation.
- Must be at least 21 years old.
- Ability to work at any time
Who Are We?
Fastop, a division of The Gott Company, is a chain of convenience stores that have serviced the communities of Southern Maryland for over 40 years. Our parent company, The Gott Company, is a third-generation family-owned business. We have been in the fuel distribution business in Southern Maryland since 1945, and we were the first heating oil company in our area to expand into the propane business. We also serve numerous dealer locations with their wholesale fuels.
Why Us?
- Advancement- We are proud to say that many of our leadership team members came up through the staff. With multiple locations and continued growth, we love allowing advancing to those who will seize it!!
- Benefits for Full-Time employees- We want to help take care of you and your family!! Full-Time eligible employees have access to a wide range of benefits, including health, dental, vacation, and sick time, 401K, holiday pay, and more!
- Employee Referrals- Talent knows talent!!! We want to reward those who bring great people to the team. That is why we give a one-time bonus to anyone who refers an employee!
- Employee Discount- It is the least we can do! Enjoy a discount on all eligible items in our Fastop locations.
- Locally owned and operated, with several locations throughout Southern Maryland. Live & Work in the great communities that we serve!
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $50,000 - $65,000