What are the responsibilities and job description for the Quality Engineer position at The Gorilla Glue Company?
Summary Description
The Quality Engineer applies established quality engineering principles and methodologies to identify risks, resolve quality concerns, improve processes, and promote product quality and reliability. This role supports quality programs and initiatives while developing increasing technical expertise within the Quality organization.
What's in it for you?
Thanks to our commitment to creating a supportive and engaged workplace culture, Gorilla Glue has been recognized as a top place to work for 16 years in a row. We offer competitive compensation packages, comprehensive healthcare benefits, and other perks and incentives to ensure our employees feel valued and supported.
Joining the Gorilla Glue family means being part of a team passionate about building strong brands and promoting a culture of excellence. As an employee, you'll be able to help create high-quality products and build brands that people love. Join us in an inspiring workplace where you can belong, grow, and make a difference!
What will your day look like?
Education & Experience
Must adhere to The Gorilla Glue Company’s Core Values that ensure everyone works together to exceed expectations.
The Quality Engineer applies established quality engineering principles and methodologies to identify risks, resolve quality concerns, improve processes, and promote product quality and reliability. This role supports quality programs and initiatives while developing increasing technical expertise within the Quality organization.
What's in it for you?
Thanks to our commitment to creating a supportive and engaged workplace culture, Gorilla Glue has been recognized as a top place to work for 16 years in a row. We offer competitive compensation packages, comprehensive healthcare benefits, and other perks and incentives to ensure our employees feel valued and supported.
Joining the Gorilla Glue family means being part of a team passionate about building strong brands and promoting a culture of excellence. As an employee, you'll be able to help create high-quality products and build brands that people love. Join us in an inspiring workplace where you can belong, grow, and make a difference!
What will your day look like?
- Collaborate with internal teams, external manufacturers, and suppliers to achieve quality objectives while balancing consumer safety, product performance, business needs, and cost considerations.
- Support quality activities for new product development, product changes, packaging initiatives, process improvements, and ongoing manufacturing operations.
- Participate as the Quality representative on assigned cross-functional project teams, ensuring quality requirements and risks are appropriately identified and addressed.
- Troubleshoot new and existing products and processes, communicate identified quality risks, and resolve quality concerns independently or in collaboration with cross-functional partners.
- Perform statistical analysis to support troubleshooting, product and process qualification, equipment qualification, and continuous improvement activities.
- Develop and implement Quality Control Plans for new product development, packaging initiatives, product changes, and manufacturing processes.
- Define inspection and testing protocols for OTC, cosmetic, and adhesive products using established sampling methodologies, product requirements, and quality standards.
- Identify additional inspection or testing requirements necessary to mitigate specific risks related to consumer safety, product performance, packaging, labeling, and overall product quality.
- Support assigned supplier quality programs, including supplier nonconformance, supplier qualification, supplier change control, supplier notification of change, and supplier performance monitoring.
- Conduct supplier audits and assessments to evaluate compliance with established quality requirements.
- Review supplier corrective-action responses and support follow-up activities to verify appropriate closure.
- Conduct artwork proofing and packaging or labeling reviews to verify accuracy and compliance with established requirements.
- Support nonconformance, customer complaint, supplier issue, and process-failure investigations.
- Apply established root cause analysis and corrective-action methodologies to resolve assigned quality concerns.
- Prioritize assigned projects and responsibilities based on business needs, product risk, and resource availability.
- Communicate effectively with cross-functional teams, suppliers, and external stakeholders to ensure alignment, timely escalation, and transparency.
- Evaluate and balance consumer safety, product quality, regulatory requirements, cost, efficiency, and product performance when making recommendations.
- Develop and revise clear procedures, work instructions, test methods, specifications, and technical documentation for operators, technicians, engineers, and external partners.
- Specify appropriate tools, gauges, and equipment required for inspection and testing activities.
- Conduct Gage R&R studies and other measurement system evaluations as needed.
- Maintain and update quality tracking systems, supplier scorecards, performance metrics, and related reports.
- Analyze quality data to identify trends, recurring issues, and opportunities for improvement.
- Participate in and support continuous improvement initiatives that improve product quality, process performance, operational efficiency, and reliability.
- Support internal, external, supplier, and regulatory audits as requested.
- Support training and implementation of quality procedures, tools, and established best practices.
- Other job duties as assigned.
- Up to 30% travel
Education & Experience
- Bachelor’s degree in Engineering, Quality, Chemistry, Science, Manufacturing, or a related technical field, or an equivalent combination of education and relevant experience.
- Five or more years of quality experience in a manufacturing, product, or supplier-quality environment.
- Experience supporting new product development, product or process qualification, supplier quality, manufacturing quality, or continuous improvement initiatives.
- Experience developing Quality Control Plans, inspection strategies, testing requirements, or quality procedures.
- Experience applying statistical analysis and quality engineering techniques to solve technical problems.
- Experience working within ISO 9001, GMP, or another established quality management system preferred.
- Experience within consumer products, adhesives, chemicals, OTC products, cosmetics, packaging, or another regulated manufacturing environment preferred.
- Lean Six Sigma Green Belt or Black Belt certification preferred.
- ASQ Certified Quality Engineer certification preferred.
- Supplier auditing or quality auditing experience preferred.
- Strong analytical, critical-thinking, and problem-solving skills.
- Working knowledge of quality systems, supplier quality, inspection methodologies, and manufacturing quality processes.
- Working knowledge of quality engineering tools such as root cause analysis, statistical process control, process capability, sampling methodologies, measurement systems analysis, and Gage R&R.
- Ability to interpret and analyze product, process, supplier, and quality performance data.
- Ability to identify quality risks and make sound recommendations using established standards and methodologies.
- Strong written and verbal communication skills.
- Ability to communicate technical information clearly to employees, cross-functional partners, suppliers, and external stakeholders.
- Strong technical writing and documentation skills.
- Ability to collaborate effectively across functions and build positive working relationships.
- Ability to independently manage assigned projects and responsibilities with limited supervision.
- Strong organizational, prioritization, and time-management skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong attention to detail and commitment to product quality and consumer safety.
- Proficiency with Microsoft Office applications and applicable quality or data-tracking systems.
Must adhere to The Gorilla Glue Company’s Core Values that ensure everyone works together to exceed expectations.
- Have fun, be passionate and show it!
- Act with integrity and respect in all relationships.
- Communicate openly and appreciate the effort of others.
- Embrace knowledge, growth, and change.
- Strive for excellence in what we do every day!