Full-time Admissions Coordinator

Who We Are:

Riverside Health & Rehabilitation offers 72 skilled nursing beds and provides the support residents and patients need through a wide range of skilled nursing care and restorative therapies. This community has been a part of the Missoula area since 1988. It is the commitment of our team members to help each resident and patient lead a purposeful life and strive to deliver an exceptional experience through Platinum Service®.

Summary of Role:

The Admissions Coordinator plays an integral role in the success of our team, our community and creating a place our residents are proud to call home. The primary purpose of this position is to obtain and process required information and admit residents in an efficient manner, in accordance with established policies and procedures, and as directed by your supervisor.

Platinum Service:

It is our commitment to help each resident lead a purposeful life and we strive to deliver an exceptional experience through Platinum Service®.

Shift:

Full-time

Why Work for Us:

• Comprehensive Health Plan Options
• Medical and Prescription Coverage
• Dental and Vision Coverage
• FSA & HSA Account Options
• Access to Health Care & Mental Health E-Visits
• $10k Life Insurance Coverage*
• Supplemental Insurance Options
• Pet Insurance
• 401(k) Retirement Savings Plan with Generous Company Matching Benefits
• Paycheck Advances with Rain Instant Pay
• Employee Support Program (EAP)
• Tuition Discounts & Reimbursement with Rasmussen College
• Team Member Referral Bonus
• Shift Differentials
• LifeMart Employee Discounts
• OnShift Engage Bonus and Incentives
• Generous Paid Time Off & Discounted Travel Accommodations
• Childcare Discounts
• Rent Discounts
• Benefits available to eligible employees with enrollment in a medical insurance plan. Eligibility may vary by position, average hours worked, length of service, and/or location.
  
  
  

Essential Job Functions:

• Accept, assess and process patient referral information from acute care systems and case managers, to facilitate admission. Goal is to meet or exceed budgeted daily census for the health and rehabilitation community.
• Meet with prospective residents/guardians and obtaining required information and signatures on all required releases, insurance pre-authorizations, identification records, authorizations, and admission agreements, etc.
• Assist in the orientation program, Happy You’re Here, of admitted residents. Explain to the resident, and/or guardian, room rates, billing procedures, visitors/guest privileges, restrictions, resident care procedures, etc., as appropriate.
• Utilize CRM, Point Click Care, to maintain a current listing of all residents, their level of care, and assigned room numbers.
• Work with regional corporate support on marketing plans and weekly admissions reports to track success.
• Occasional outreach to local acute care systems and case managers may be required.
• Perform other job-related duties as assigned.
  
  
  

Knowledge and Critical Skills:

• Be able to make independent decisions and follow instructions.
• Deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the public.
• Capable of working with ill, disabled, elderly, and emotionally upset people within the facility.
• Communicate effectively in a manner that is sufficient for effective communication with supervisors, team members, prospects, residents, and families.
  
  
  

Education and Experience:

• Must meet all applicable state and federal requirements for this position.
• Minimum one (1) year experience in senior housing or health care.
• Must have a valid driver’s license and operable vehicle.
• Knowledgeable of laws, regulations and guidelines pertaining to senior housing and assisted living.
• Knowledge with Microsoft Office Suite (Word, PowerPoint, Publisher, Excel, Outlook) preferred.