What are the responsibilities and job description for the Store Manager position at The Good Feet Store?
Store Manager – The Good Feet Store
As a Store Manager at The Good Feet Store, you will lead all aspects of store operations, ensuring exceptional customer experiences, driving sales performance, and managing a dynamic team. This role requires strong leadership, expert product knowledge—particularly in personalized orthotics—and a commitment to maintaining operational excellence and company standards.
Key Responsibilities
Sales Leadership
- Drive overall store sales performance by coaching and motivating the sales team.
- Lead daily sales huddles, establish individual sales goals, and monitor key performance metrics.
- Provide expert guidance on foot health and effectively communicate the benefits of Good Feet products, especially personalized orthotics.
Customer Experience
- Maintain a high standard of customer service and ensure a welcoming, supportive store environment.
- Resolve customer concerns with professionalism and empathy to ensure satisfaction and loyalty.
- Develop strong client relationships through one-on-one consultations and personalized follow-ups.
Team Management
- Recruit, train, and develop top-performing sales associates.
- Conduct regular performance reviews, deliver constructive feedback, and support team development.
- Delegate responsibilities and manage scheduling to support smooth daily operations.
Operational Oversight
- Manage inventory levels, oversee ordering, and prevent stock discrepancies.
- Uphold visual merchandising and store presentation standards.
- Ensure compliance with company policies, operational procedures, and safety regulations.
Marketing & Community Engagement
- Execute local marketing initiatives to boost store visibility and attract new customers.
- Represent the brand at community events and promotional activities.
- Analyze sales trends and adjust marketing strategies accordingly to drive growth.
Qualifications & Skills
- Proven success in retail sales and customer service
- Experience leading and managing teams in a fast-paced environment
- Strong communication, problem-solving, and interpersonal skills
- Data-driven decision-making abilities
- Experience in retail operations and inventory management preferred
- Bilingual (Spanish) candidates encouraged to apply
Compensation
- Starting Pay: $25.00 per hour personal and store commission
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Commission Structure:
- Personal commission: Tiered 2–5% per pay period
- Store commission: Tiered 0.5–2% per pay period
- Average Annual Compensation: $66,000–$94,000 (including hourly, personal, and store commissions)
Salary : $66,000 - $94,000
