What are the responsibilities and job description for the Sales Consultant position at The Good Feet Store?
Company Description: The Good Feet Store is a specialized retail company dedicated to helping people find relief from foot, leg, hip and back pain for more than 20 years. The core of the business is a free, personalized fitting process to provide customers with arch supports tailored to their activities, shoe preferences, their lifestyle and most importantly, the lifestyle they want to get back into. We focus on providing a tailored solution with our 3-Step System because everyone is unique with the same goal, to live a healthier lifestyle. We are committed to improving the quality of life by helping customers stay active and comfortable. We support a customer-centric environment where personal service and long-term comfort are priorities while embracing our core values of Radical Integrity, Passionate Persuasion, Persistent Diligence and Unwavering Positivity!
Role Description: This full-time, on-site Sales Consultant role is based in Chapel Hill. The Sales Consultant will greet and seat customers, conduct personalized consultation fittings, and recommend appropriate arch support products based on individual needs and lifestyle. Day-to-day responsibilities include explaining product features and benefits, demonstrating proper use, and guiding customers through the purchasing process. The role involves maintaining a clean welcoming store environment, handling transactions, managing basic inventory tasks, and following up with customers to support ongoing satisfaction. The Sales Consultant collaborates with team members to meet sales goals while delivering a supportive, educational experience to every customer.
Qualifications
- Candidates should possess strong Sales Consulting and Active Listening skills with the ability to understand customer needs and recommend tailored solutions.
- Candidates should possess Customer Service and Customer Satisfaction skills to create positive, trust-based experiences.
- Candidates should possess excellent Communication and Consulting skills to explain products clearly and provide thoughtful guidance.
- Previous experience in retail, health, wellness, or related customer-facing roles is beneficial.
- Ability to stand for extended periods, perform in-person fittings, and handle light physical tasks such as product setup.
- Comfort working toward sales targets while maintaining a customer-first mindset.
- High school diploma or equivalent; additional training in sales or customer service is a plus.
- Availability to work a flexible schedule, including evenings and weekends (closed on Sunday) as needed.