Regional Manager, Openings

Come join our Goddard Systems, LLC (GSL) corporate team! We are a great place to work and offer many employee-friendly perks and benefits. GSL is the manager of the Goddard School franchise system that supports over 650 schools which delivers a high-quality, play-based learning program to families all over the United States. Our successful franchise business model supports franchisees through partnerships with teams of seasoned professionals who draw over 30 years of business, marketing, IT, franchise, finance, and education experience. Because of this, The Goddard School has grown into an institution that parents and families trust, reaching more than 80,000 students in 38 states – and growing.

Summary

The Goddard Regional Manager of Openings leads a team of School Opening Consultants across the United States who support franchise owners through a structured process to ensure that all aspects of opening each Goddard school are completed with high quality and in a timely manner.

A primary responsibility for the Region Manager of Openings is to coach and develop Opening Consultants to advance the brand and long-term growth of Goddard Systems.

As one of the earliest contacts with franchisees, the Region Manager of Openings is a brand ambassador setting an inspirational tone for employees, and franchise leaders in the marketplace.

The Region Manager of Opening’s key focus areas include ensuring consultants prepare and execute plans for operational readiness, effective marketing campaigns to drive enrollment and recruiting processes to staff the school.

Essential Functions

• Proactively models Goddard values for employees, franchisees, and customers
• Assess consultants’ capability and proactively develop skills and desired behaviors
• Conduct meaningful development conversations and actively support employee development plans
• Lead team of Opening Consultants to support their assigned portfolio of franchisees through defined new school openings process
• Coach consultants to create and modify individualized support plan by school / franchisee considering the experience base of the owner and metric trends including leads, tours, enrollment and staffing
• Provide project management to ensure national portfolio of openings milestones are achieved. Intervene when necessary to influence outcomes.
• Work through Opening Consultants to create agreement with franchisee on roles and set clear expectations
• Build on training provided and support Opening Consultants to provide practical support to franchisees on implementing marketing, recruiting and enrollment processes
• Ensure successful transition of new schools to assigned Regional Director and Franchise Consultant through early engagement and clear communication.
• Share proven best practices on recruiting quality school directors, faculty, and employees to enhance franchisee hiring practices.
• Provide standardized approach for initiating marketing and enrollment strategies including social media, local media events, and support pre-enrollment events

Job Requirements

• Bachelor’s degree required. Early Childhood, Elementary Education, or Business Management preferred
• At least 5 years of franchise consulting experience or multi-unit early childhood education facility management
• At least 3 years of experience managing a portfolio of clients and/or sites and projects
• At least 3 years of experience leading a team in a field-based environment
• At least 3 years of experience managing startups of field-based locations preferred
• At least 2 years of experience delivering presentations and /or training
• Proficiency in Microsoft Office Suite
• Travel up to 85%, depending on school openings schedule
• CFE (Certified Franchise Executive) designation desirable

Skill, Abilities & Other Attributes

• Proven ability to lead people through change with clarity and empathy
• High level of professional and interpersonal skills to build trusting relationships, handle sensitive and confidential situations and information
• Demonstrated ability to provide observations and feedback in a neutral manner.
• Ability to coach team members, franchise owners and peers to peak performance.
• Excellent planning, prioritizing, and planning skills
• Ability to think quickly and solve problems creatively
• Consultative skills including ability to lead with inquiry, influence without authority and drive results through relationships.
• Above average analytical skills and comfort with on-line systems and excel
• Demonstrated ability to collaborate with other stakeholders within the organization