What are the responsibilities and job description for the Child Sponsor and ServiceTeam Coordinator position at The GOD'S CHILD Project?
About The GOD'S CHILD Project
The GOD'S CHILD Project is an international nonprofit organization dedicated to breaking the chains of poverty through education, healthcare, housing, and human dignity programs. With supporters and volunteers worldwide, we connect compassionate individuals to life-changing service and sponsorship opportunities that transform the lives of children and families in Guatemala and beyond.
Position Summary
The Child Sponsorship & ServiceTeam Coordinator strengthens and supports two of the most important pillars of The GOD'S CHILD Project: individual child sponsorship and hands-on volunteer service. This role manages sponsor communication and stewardship, supports accurate and compelling child updates, assists with recruitment and coordination of ServiceTeams, and ensures a high-quality experience for those who engage directly with our mission.
This is a relationship-driven, detail-oriented position ideal for someone who thrives in a nonprofit environment and enjoys meaningful connection with donors, volunteers, and partner communities.
Key Responsibilities
Child Sponsorship Program (Approximately 45%)
- Maintain accurate sponsorship records and child profiles within the CRM/database.
- Serve as a warm, reliable point of contact for child sponsors via email, phone, and mail.
- Coordinate the collection and distribution of child updates, letters, photos, and stories from field staff.
- Ensure new sponsors receive onboarding materials, welcome packets, and timely communications.
- Support donor retention by managing renewal reminders, payment follow-ups, and re-engagement efforts.
- Assist with sponsorship marketing, including storytelling and content for newsletters, social media, and donor communications.
- Collaborate with program teams to streamline sponsorship processes and ensure consistent data quality.
ServiceTeam Coordination (Approximately 45%)
- Serve as the main point of contact for U.S.-based volunteers and groups preparing to travel to Guatemala.
- Respond to inquiries, guide prospective volunteers through requirements, and provide pre-trip support.
- Manage forms, waivers, applications, background checks, and required documentation.
- Maintain communication with the Guatemala office on scheduling, lodging, projects, and service activities.
- Track upcoming teams, maintain calendars, and ensure teams are fully informed before departure.
- Assist with outreach and marketing to recruit new ServiceTeams and strengthen long-term relationships.
- Support post-trip stewardship, feedback collection, and follow-up communications.
General Administrative & Organizational Support (Approximately 10%)
- Answer phones, greet visitors, and assist walk-in donors and volunteers at the Golden Valley office.
- Support nonprofit operations, mailings, events, and cross-functional tasks as assigned.
- Maintain a positive, mission-centered presence representing The GOD'S CHILD Project.
Must send cover letter and resume to to be considered for position.
Work Environment
- Full-time position based in the Golden Valley, MN office.
- Collaborative, supportive team culture with global mission impact.
Compensation & Benefits
(Customize as needed)
- Competitive salary commensurate with experience.
- Health, dental, and PTO benefits package (if applicable).
- Opportunities for growth and occasional international travel.
Pay: $52, $65,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $65,000