What are the responsibilities and job description for the Receptionist- Full Time (Shift 2 days 7-3 and 2 days 3-11) position at The Glen Retirement?
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
The Glen Retirement System is actively seeking a motivated and dedicated Full-Time Receptionist
for our Skilled Nursing Facility.
for our Skilled Nursing Facility.
Company Description:
Since 1898, The Glen strives to provide the best environment for seniors. Our focus is a “resident directed” philosophy that caters to each resident's individuality by respecting their choices, preserving their dignity and giving them every opportunity to live a purposeful life. We feel it is the best way to offer the highest quality of care in a compassionate environment that places the respect of our residents above all else. By embracing this philosophy, residents are happier and healthier.
ASSIGNED SHIFT: Shift is normally an 8-hour shift (2 days 7AM- 3PM & 2 days 3PM-11PM)
QUALIFICATIONS/REQUIREMENTS:
- Must be people-oriented individual, have good communication skills, and the ability to work with a diverse group of people.
- Must be able to work overtime as required.
- Well organized and self-motivated.
- Computer skills appropriate to job functions
- Minimum, High School Graduate
- Pleasant, friendly, outgoing personality
- Ability to effectively handle interruptions & crisis situations
- Able to maintain well-groomed, professional appearance
ADDITIONAL FUNCTIONS:
- Answer telephone, screen calls and route appropriately.
- Provide information for visitors, residents, staff, and callers and refer to appropriate resources if not able to provide requested information.
- Monitor residents’ call lights and page accordingly.
- Provide limited resident information to family members, physicians per Glen policy.
- Greeting and directing visitors, family, physicians, and other visiting healthcare professionals.
- Provide communication, documentation, directional and related assistance in emergency situations as assigned by Nursing Director or Assistant Administrator.
- Be familiar with Emergency Preparedness Plan and specifically the Receptionist’s role.
- Maintain desk in neat, orderly manner.
- Maintain resident “pass sign out/in” book
- Maintain private caregiver sign in/out log.
- Record staff “call-ins” and route to appropriate supervisors. Assist coordinators with staffing.
- Monitor fire panel and take action per policy/procedure.
- Monitor resident call system, page appropriately and follow up for completed staff response as directed by policy/procedure.
- Documentation and data entry to include assigned entries into resident records, completing and posting 24 hour staffing report, organizing folders for doctors’ runs, and maintaining the Households’ resident roster.
- Complete and route Status Change Notifications.
- Copy face sheet from resident record when resident transfers to another facility/hospital.
- Coordinate transportation for resident to medical appointments, etc. and maintain the appointment calendar. Assist Assistant Administrator in preparing appointment packets.
- Assists with medical record maintenance as requested. Tasks may include chart order, filing, preparation of chart for new admissions, turning charts, cleaning of medical record binders, document scanning.
- Sell meal tickets and maintain cash box.
- Mailings as assigned, such as care conference notifications.
- Responsible for scanning medical records.
- Responsible for scheduling resident medical appointments and transportation that occur during your shift.
- Recording of brief charges that occur during your shift.
- Printing face sheets to keep the evacuation binder updated on a daily basis.
- Other tasks as assigned by supervisor.
SUPERVISORY RESPONSIBILITIES: None
PHYSICAL DEMANDS:
- Must be able to fulfill job requirements in a high-energy, high-traffic area.
- Must be able to lift/carry up to 50 pounds; push/pull up to 90 pounds.
- Extended sitting & standing during work shift
BENEFIT PACKAGE:
- Competitive pay-rates
- Paid Time Off
- Holidays on hire (7)
- Group Medical, dental and vision
- Supplemental insurance during open enrollment once a year
- 403 (b) Retirement Plan