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Pastry & Kitchen Manager

The Glass Jar
Santa Cruz, CA Full Time
POSTED ON 5/31/2026
AVAILABLE BEFORE 7/30/2026

The Penny Ice Creamery | Made From Scratch

www.thepennyicecreamery.com


The Penny Ice Creamery is the only ice cream shop in Santa Cruz that makes ice cream completely from scratch, in house, using local and organic ingredients. We strive to share our passion for local sourcing and sustainability, and to bring some simple deliciousness and sweet moments into our lives and to our communities.


The Penny Ice Creamery Pastry & Kitchen Manager oversees, directs, and executes all production needs in the Penny kitchen in Downtown Santa Cruz (913 Cedar Street, Santa Cruz, CA 95060).


This individual possesses enthusiasm and passion for culinary and pastry arts. They are a hands-on “doer” that enjoys working with their hands to create delectable made-from-scratch treats. This person finds fulfillment in creating delicious artisanal ice cream, sorbet, and confections every day, with the drive and adaptability to manage a high-volume production kitchen.

The Pastry & Kitchen Manager works closely and collaboratively with Owner & Chef Kendra Baker on menu, recipe development and timely execution of all production. The Pastry & Kitchen Manager serves as the primary role model for kitchen staff and are a fastidious example of work ethic, commitment, and professionalism.


The Penny Ice Creamery Pastry & Kitchen Manager operates all kitchen equipment including our Emery Thompson Batch Ice Cream Freezer and our Pasteurizer. Once this person is hired and trained in making ice cream, they'll be trained how to pasteurize. This person must then pass a proctored exam with the California Department of Food and Agriculture to obtain a pasteurization license. Anyone with a current pasteurization license is encouraged to apply.



Requirements

Production Duties:

- Produce fresh and delicious ice cream, sorbet, baked goods and confections (including a wide array of confections for each flavor, specials and toppings, praline, toffee, homemade chocolate and caramel sauces, cookies, balsamic reduction, fruit syrups, lemon curd, fruit compotes, meringue, homemade marshmallows, etc.) each day to ensure the completion of all production for The Penny Ice Creamery.

- Become a licensed Pasteurizer (with the use of our training materials) and receive a passing score on the CDFA proctored exam.

- Maintain inventory and ordering systems to produce what's needed each day.

- Oversee and execute ordering of all ingredients needed for production, utilizing ingredients from local farms and artisans with organic and sustainable principles.

- Maintain, improve and develop kitchen systems.

- Perform ongoing cost of goods analysis.

- Maintain detailed recipe and systems documentation.

- Communicate relevant information to the front of the house in an effective and friendly manner.

- Follow health, safety and sanitation guidelines with care at all times.

- Keep kitchen areas inviting, clean, and organized at all times.


Management of Employees:

- Assist in determining labor needs; assist in scheduling for The Penny production kitchen.

- Perform ongoing labor cost analysis.

- Assist in interviewing and hiring employees and interns to execute the kitchen operations.

- Contribute to development of training systems and implementation.

- Execute all training and/or retraining of kitchen staff.

- Assist in time management for kitchen staff.

- Lead the kitchen team effectively while maintaining production for The Penny Ice Creamery.

General Management Duties:

- Represent the business including: know, understand, and be able to communicate in an approachable and accessible manner all aspects of the business; understand aesthetics and company philosophy; and maintain a professional presence.

- Support all operations including: troubleshooting problems with customers, logistics, orders, and infrastructure; assist with special events both within and away (conventions, etc.) from the shop.

- Systems including: refining and improving systems on an ongoing basis, developing new systems as needed. Creating and maintaining system documentation.

- Update job knowledge particularly as related to the farming community by participating in educational opportunities; reading relevant publications; maintaining personal networks; participating in professional events and organizations.

- Bring new ideas, initiatives, projects, suggestions, and constructive criticisms to senior management.



Benefits

Perks & Benefits Include:

-Competitive Compensation

-Medical/Dental/Vision Insurance

-Paid Time Off

-Opportunities for Advancement

-Company Outings and Gatherings

-Discounts at Select Local Businesses

-Paid, Hands-On Training

-CalSavers Retirement Savings Program

The Glass Jar which includes The Penny Ice Creamery and The Picnic Basket, was founded in Santa Cruz, CA in 2010 with a focus on made from scratch deliciousness, locally sourced ingredients and community.

_____

Equal Employment Opportunity Statement

At The Glass Jar, Inc., we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. The Glass Jar, Inc. believes that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.


Salary : $70,304

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