What are the responsibilities and job description for the Office Assistant position at The Glass Guru of Edmond, OK?
Benefits:
As the primary person on the front lines of customer service, the office assistant handles inbound & outbound contact with customers including, but not limited to:
- Flexible schedule
As the primary person on the front lines of customer service, the office assistant handles inbound & outbound contact with customers including, but not limited to:
- Answer inbound phone calls promptly during business hours
- Respond to any voicemails and messages from the answering service (if applicable)
- Respond to inbound email correspondence, and forward on as appropriate
- Greet customers and all other walk-ins
- Screen incoming leads/potential customers
- Schedule estimate appointments
- Assist Estimators with follow-ups on pending sales/ quotes by phone and email
- Schedule installs as needed
- Keeping office clean/tidy
- Other duties as assigned
- All candidates must be able to pass initial background check and drug test
- Excellent verbal/written communications skills
- Microsoft Office proficient (Word, Excel)
- Hardworking, motivated, with excellent organizational and time-management skills
- Eligibility for company benefits contingent upon completion of the initial employee probationary period and at the discretion of the Franchise Owner.
Salary : $13 - $16