General Manager

Job Summary

We are seeking an energetic and dynamic General Manager to lead our team and drive the success of our vibrant dining establishment. In this pivotal role, you will oversee daily operations, ensure exceptional customer service, manage staff, and uphold the highest standards of food quality and safety. Your leadership will inspire a motivated team to deliver memorable dining experiences while maintaining operational excellence. This position offers an exciting opportunity for a passionate hospitality professional to make a significant impact in a fast-paced, customer-focused environment.

Responsibilities

• Lead and manage all aspects of restaurant operations, including food preparation, service delivery, and staff supervision to ensure smooth daily functioning.
• Oversee inventory control processes, including ordering, stock management, and minimizing waste to optimize profitability.
• Supervise and train staff members on food handling, safety procedures, Toast POS system, and customer service standards.
• Manage shift schedules, monitor performance, and implement staff development programs to foster a high-performing team.
• Ensure compliance with food safety regulations and maintain cleanliness standards across all areas of the restaurant.
• Handle cash management duties including cash handling procedures, reconciliations, and financial reporting.
• Drive customer satisfaction by resolving issues promptly and maintaining a welcoming atmosphere aligned with brand standards.
• Collaborate with kitchen management to oversee food production quality, culinary standards, and menu execution.
• Support marketing initiatives, special events like banquets or catering services, and promote a positive community presence.

Qualifications

• Proven management experience in quick service or fast food restaurants; casual dining or fine dining experience is highly desirable.
• Strong background in food industry operations including food preparation, cooking techniques, and food safety protocols.
• Extensive knowledge of Toast POS system; cash handling expertise required.
• Demonstrated leadership skills with experience in staff training, supervising teams, interviewing candidates, and developing talent.
• Excellent customer service skills with the ability to handle challenging situations professionally.
• Familiarity with inventory control, budgeting, food management, and food production processes.
• Previous experience in hospitality management or restaurant management roles preferred; assistant manager experience is a plus.
• Ability to thrive in a fast-paced environment while maintaining attention to detail and operational standards. Join us as our General Manager to lead with passion, inspire your team, and create unforgettable dining experiences for every guest!

Job Type: Full-time

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Work Location: In person