Product Manager

PRODUCT MANAGER

Reports to: Director of Research and Development

GENERAL SUMMARY OF POSITION:

The Product Manager is responsible for driving all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, pricing, requirements, and product launch. They must be knowledgeable and effectively communicate product details, strategy, capabilities, application techniques, and market analysis on assigned product lines. This role works to guide cross-functional teams in the creation of products that improve customer experience and grow market share.

CORE & ESSENTIAL:

TASKS:

• Follow the stage-gate process and ISO procedures for new product development
• Perform product line rationalization to identify market gaps or redundancy
• Manage product line SKUs, Technical Data Sheets (TDS), website content, and product pages
• Conduct Voice of the Customer (VOC) interviews and turn feedback into innovation.
• Monitor industry codes and market trends
• Provides consultation or expert advice to management, sales force, other departments, contractors and architects concerning products, approvals, competitive information and roofing techniques
• Lead the development of Project Profiles and prioritize marketing efforts based on strategic relevance and market demand
• Work with operations and supply chain to ensure product alignment
• Work with marketing team to develop marketing and educational tools including videos, training materials, and app excellence
• Assist sales personnel in making presentations to potential customers or interfacing with customers and competitors at trade shows or conferences
• Assist in training the sales force and with job start-up for new products/systems
• Other duties as assigned

QUALIFICATIONS & SKILLS:

Experience in commercial construction and product management, preferably in roofing and/or

cladding, is preferred. High school diploma or equivalent is required and a post-secondary

degree in engineering, science, building and construction or architectural degree is preferred. In

lieu of a degree, a comparable combination of education, job specific certification(s), and

experience (including military service) may be considered. Preferred qualifications include the

ability to speak and read Canadian French, a valid passport, and working knowledge of commercial/industrial roof system application, as well as the International Building Code and the

National Building Code of Canada. Excellent communication and organizational skills. The

ability to learn new concepts/procedures quickly. Must have effective communication skills and

be able to troubleshoot, problem-solve, communicate and coordinate with cross-functional teams

routinely. Must be results-orientated and able to work both independently and within a team

environment. Proficiency in using Microsoft Office Suite applications and working knowledge of

ERP Systems and their use. Adherence to health and safety regulations (e.g. use of protective

gear). Driving is a requirement for this position. Must have the ability to travel both domestically

and internationally, so the ability to travel by plane, operate a motor vehicle and maintain a

driver’s license are required. Must have a vehicle in good working condition and ensure it meets

all safety, insurance, and legal requirements. Overnight domestic and international travel

required.

PHYSICAL REQUIREMENTS:

Ability to communicate orally in a clear, concise and effective manner with the customers, account representatives, company representatives, management, staff, and the public in face-to-

face, one-on-one and group settings. Ability to use a telephone for communication. Ability to maintain regular, predictable, and punctual attendance at the facility or assigned job locations is

essential. Ability to establish and maintain effective working relationships with others. Use

office equipment such as a personal computer, copier and facsimile machines. Ability to

communicate in writing in a clear, concise and effective manner. Sit, stand, and/or walk for

extended time periods. Hearing and vision required to be within normal ranges. Ability to

accurately distinguish color variation. Read at, above, and below shoulder height. Occasionally

stoop, kneel or crouch. Sufficient manual dexterity required to operate equipment. Tolerate

inclement weather, including heat and cold. Normal range of tolerance to household and other

types of typical industrial/construction chemicals and solvents. Ability to climb

ladders/extension ladders routinely. Ability to climb, traverse and maneuver across different roof

levels while adhering to fall protection requirements as necessary. Must have the ability to travel

by plane, operate a motor vehicle, maintain a valid state motor vehicle driver license, maintain a

valid passport, and maintain an acceptable motor vehicle driving record. Ability to occasionally

work evenings, weekends, and overnight travel required.

EQUAL OPPORTUNITY EMPLOYER:

The Garland Company, Inc. is an equal opportunity employer. All applicants will receive

consideration for employment without regard to race, sex, color, religion, national origin,

ancestry, military status, protected veteran status, marital status, gender identity or expression,

transgender status, citizenship, sexual orientation, age, disability, or any other legally protected

characteristic under applicable law.

The Garland Company, Inc. is committed to providing reasonable accommodation to, among

others, individuals with disabilities and disabled veterans. If you need an accommodation

because of a disability to search and apply for a career opportunity with The Company, please

send an e-mail to hr@garlandind.com to let us know the nature of your accommodation request

and your contact information.