What are the responsibilities and job description for the Dining Room Manager position at The Gardens of Virginia Beach?
*Perks and Benefits* Oh, and did we mention an amazing Team Environment? *Some benefits may vary depending on position and employment status
Purpose:
Responsibilities include supervising dining room staff, ensuring high service standards, managing reservations, residents and guest relations, maintaining the dining area's appearance and cleanliness, and acting as a liaison between front-of-house and kitchen staff. The role also involves training, staff scheduling and assist in evaluating staff, managing the dining room budget, resolving customer complaints, and coordinating with the kitchen to ensure smooth and timely service. This role ensures exceptional hospitality and service standards, creating memorable experiences for residents, families, and guests.
Minimum Eligibility Requirements
-Proven experience in
the food service industry, with at least one year in a supervisory role
strongly preferred.
- High Scholl graduate
or equivalent, further education preferred.
-Excellent customer
service, communication, and leadership skills.
-Strong organizational
skills and the ability to work effectively in a fast-paced environment,
attention to detail.
-Ability to direct and
motivate staff.
-Problem-solving
abilities and flexibility in handling unexpected situations.
-Patience and the
ability to work well with others.
-Ability to work evenings, weekends, and
holidays as needed.
-Understanding of payment procedures.
-Food Handler/Service permit per state
requirement.
-Understanding of alcohol service per state
requirement, as applicable.
-First Aid trained preferred.
Essential Functions:
- Oversees daily dining operations, supervises
staff, ensures excellent service and resident satisfaction.
- Maintains cleanliness and food safety, manages budgets,
and addresses resident needs and concerns.
- Key responsibilities include scheduling staff,
training employees, conducting pre-meal meetings, coordinating with
kitchen staff, and
organizing special dining events while ensuring compliance with health
regulations
-Ensure proper use and care of equipment,
supplies, and dining/event spaces.
-Provide hands-on support as needed to maintain
smooth dining/event operations.
-Organized and high level of communication with
staff and public.
-Ability to handle requests and emergencies
with the public in a professional manner.
- All other duties as assigned.
#LI-CM1
Salary : $16 - $23