What are the responsibilities and job description for the Server position at The Frosted Mug Grill and Big Bar?
Job Overview
Join our dynamic team as a Server and become the heart of an exceptional dining experience! In this lively role, you will serve food and beverages with enthusiasm, ensuring each guest feels welcomed, valued, and satisfied. Your energetic approach will help create memorable moments for our guests while maintaining the highest standards of food safety, sanitation, and customer service. Whether working in a bustling restaurant or a vibrant nightclub setting, your dedication will contribute to a positive atmosphere that keeps guests coming back. This paid position offers an exciting opportunity to develop your hospitality skills and thrive in a fast-paced environment.
Responsibilities
- Greet guests warmly, present menus, and provide detailed descriptions of menu items to enhance their dining experience
- Take accurate orders using POS systems such as Aloha POS or Micros POS, ensuring timely delivery of food and beverages
- Upsell menu items and specials to maximize sales while maintaining genuine guest engagement
- Serve food and drinks efficiently, ensuring proper presentation and adherence to food safety standards
- Manage guest relations by addressing questions, resolving issues promptly, and ensuring overall satisfaction
- Assist with food handling, sanitation, bussing tables, and supporting kitchen staff when needed
- Use reservation systems like OpenTable to manage seating arrangements and optimize table turnover
- Maintain cleanliness of service areas, adhere to sanitation protocols, and ensure compliance with health regulations
Experience
- Previous experience in food service or restaurant environments is preferred; fine dining or nightclub experience is a plus
- Familiarity with POS systems such as Aloha POS or Micros POS is highly desirable
- Strong customer service skills with a focus on guest relations and hospitality excellence
- Ability to manage time effectively in a fast-paced setting while multitasking seamlessly
- Knowledge of food handling procedures, sanitation standards, and basic math for cash handling and billing purposes
- Serving or host/hostess experience that demonstrates excellent communication and guest interaction skills
- Basic understanding of food preparation processes and culinary terminology is advantageous
Join us if you’re passionate about delivering outstanding service in a lively environment! We value energetic team players who thrive on creating memorable experiences for every guest.
Pay: $21.12 - $25.43 per hour
Work Location: In person
Salary : $21 - $25