What are the responsibilities and job description for the Intake Specialist position at The Freestore Foodbank?
Job Description
Essential Information: Manages the front desk triage/reception area of the food market; greets clients in a courteous and timely manner, directs clients on shopping process in the market; make referrals to outside community resources as needed or requested, and assists in the screening and coordination of special needs of clients.
Duties:
Requirements: May include but not limited to updated resume, professional volunteer or employment application, Liability Waiver, Background Check, Drug-Free Workplace Acknowledgement, Disclosure of Confidential Records Agreement.
Work Environment: Retail environment – requires standing and sitting, stooping, bending, walking, talking, seeing, and hearing.
Parking: Private lot for customers and employees
Company Description
Freestore Foodbank is one of Ohio’s largest food banks. We distribute 34 million meals annually through a network of 600 community partners serving 20 counties in Ohio, Kentucky, and Indiana. Our mission is to provide food and services, create stability, and further self-reliance for people in crisis.
Freestore Foodbank is one of Ohio’s largest food banks. We distribute 34 million meals annually through a network of 600 community partners serving 20 counties in Ohio, Kentucky, and Indiana. Our mission is to provide food and services, create stability, and further self-reliance for people in crisis.
Essential Information: Manages the front desk triage/reception area of the food market; greets clients in a courteous and timely manner, directs clients on shopping process in the market; make referrals to outside community resources as needed or requested, and assists in the screening and coordination of special needs of clients.
Duties:
- Must have excellent customer service skills, able to work with diverse populations and able to communicate effectively with customers and staff; Fluent speaking and writing (interpretation and translation) proficiency in Spanish required; additional compensation is based on proficiency level
- Requires some competency in basic computer applications to help process intake and complete date entry
- Determine client eligibility for food services based on household size
- Make the appropriate internal agency referrals, including housing, crisis intervention assessment, employment and public benefit supports
Requirements: May include but not limited to updated resume, professional volunteer or employment application, Liability Waiver, Background Check, Drug-Free Workplace Acknowledgement, Disclosure of Confidential Records Agreement.
Work Environment: Retail environment – requires standing and sitting, stooping, bending, walking, talking, seeing, and hearing.
Parking: Private lot for customers and employees
Company Description
Freestore Foodbank is one of Ohio’s largest food banks. We distribute 34 million meals annually through a network of 600 community partners serving 20 counties in Ohio, Kentucky, and Indiana. Our mission is to provide food and services, create stability, and further self-reliance for people in crisis.
Freestore Foodbank is one of Ohio’s largest food banks. We distribute 34 million meals annually through a network of 600 community partners serving 20 counties in Ohio, Kentucky, and Indiana. Our mission is to provide food and services, create stability, and further self-reliance for people in crisis.
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