Keyholder

Job Summary
We are seeking a motivated and responsible Keyholder to join our retail team. The Keyholder will play a vital role in managing daily store operations, supervising staff, and ensuring excellent customer service. This position offers an opportunity for leadership development and career growth within our organization. The ideal candidate will possess strong organizational skills, effective communication abilities, and experience in retail management or supervisory roles. As a Keyholder, you will be entrusted with opening and closing the store, handling cash transactions, and maintaining store standards to deliver a seamless shopping experience for our customers.

Responsibilities

• Open and close the store safely, ensuring all security protocols are followed
• Supervise daily store operations, including inventory management, merchandising, and stock replenishment
• Provide exceptional customer service by addressing inquiries, resolving issues, and creating a welcoming environment
• Assist with employee orientation, training new team members, and supporting ongoing staff development
• Manage POS systems for sales transactions, returns, and exchanges with accuracy and efficiency
• Oversee cash handling procedures and perform bookkeeping tasks as needed
• Support recruiting efforts by participating in interviewing and onboarding new employees
• Coordinate purchasing and inventory control to optimize stock levels and minimize shrinkage
• Implement marketing strategies to promote sales and enhance store visibility
• Ensure compliance with company policies, safety standards, and operational procedures
• Lead by example in demonstrating excellent communication skills, professionalism, and teamwork

Experience

• Previous supervisory or management experience in retail or customer service environments is preferred
• Strong background in retail sales, inventory management, POS systems, and cash handling
• Proven leadership skills with experience in training & development, team management, and shift supervision
• Knowledge of retail math including pricing strategies, sales management, budgeting, and merchandising principles
• Excellent organizational skills with the ability to multitask effectively in a fast-paced setting
• Bilingual or multilingual abilities are a plus for serving diverse customer bases
• Demonstrated proficiency in communication skills, phone etiquette, time management, and administrative tasks
• Experience with marketing initiatives or wireless sales is advantageous but not required

This role provides an excellent opportunity for individuals looking to develop their leadership capabilities within a dynamic retail environment. We value proactive team players committed to delivering outstanding customer experiences while maintaining operational excellence.

Pay: From $17.00 per hour

Benefits:

• Employee discount

Work Location: In person

Salary : $17