What are the responsibilities and job description for the Communications Manager (Consultant) position at The Fountain Group?
The Fountain Group is a national staffing firm and we are currently seeking a Communications Manager for a prominent client of ours. This position is in Lake County, IL. Details of the position are as follows:
Responsibilities:
Responsibilities:
- Draft, edit, and finalize external communications to suppliers on behalf of Project Genesis Wave 7-16. (6 supplier communications x 10 waves = 60 total)
- Ensure all communications are written in a professional tone, are factually accurate, action oriented and reflect Client values and Code of Conduct expectations.
- Email should include what is changing, actions, system and process changes, operational guidance, and specific actions suppliers need to take with Coupa Supplier Portal.
- Coordinate review and approval with Legal, Compliance, Procurement leadership, and other stakeholders as required before external release.
- Coordinate the sending of supplier communications based by Wave aligned to the Change Management Wave calendar.
- Adapt messaging for different Waves, supplier audiences or regions as needed, while ensuring consistency in core content and approval standards.
- Coordinate distribution through approved external Procurement mailbox and ensure communications are sent only to intended external audiences.
- Monitor Procurement Mailbox and supplier responses or escalation needs arising from communications and route issues to the appropriate Procurement or business contacts.
- Support post-send analysis, where applicable, including tracking distribution status, acknowledgements, responses, and follow-up actions.
- Bachelor's Degree in Public Relations, Integrated Marketing, Communications, Journalism, or equivalent
- 6 years of relevant experience and proven track record of success in managing internal employee or change management communications
- Experience in the healthcare/bio-pharma industry a plus
- Excellent written and verbal communication skills along with knowledge of emerging communication trends and technologies; social media and executive writing experience a plus
- Strong business acumen with the ability to anticipate company and team needs
- Experience working with senior management and executive presence
- Strong project management skills and ability to multitask