Client Relations Coordinator

The Foundry | New York, NY

Good with people? Great at making connections? We should probably talk.

At The Foundry, we believe great business starts with great conversations.

We're a growing NYC-based sales and marketing company working with exciting brands to build customer relationships, increase brand awareness, and deliver results through real, face-to-face interactions.

We're looking for a Client Relations Coordinator who brings personality, energy, and a genuine interest in working with people. Someone who enjoys a busy environment, communicates confidently, and wants to develop valuable business skills while being part of a team that takes its work seriously — but doesn't take itself too seriously.

What Will You Be Doing?

This is a hands-on, customer-facing role. You'll be representing our clients directly, building relationships, and helping deliver successful marketing and customer acquisition campaigns.

Your responsibilities will include:

• Engaging with customers face-to-face and creating positive first impressions
• Representing client brands professionally and enthusiastically
• Communicating product and service information clearly
• Building rapport, answering questions, and understanding customer needs
• Supporting customer acquisition and campaign performance goals
• Working closely with your team to improve results and customer experiences
• Developing practical skills in communication, sales, marketing, and client relations

Who Are We Looking For?

We're not looking for someone with the perfect résumé. We're looking for someone with the right personality, attitude, and ambition.

You'll probably fit in well at The Foundry if you:

• Are naturally outgoing, friendly, and comfortable meeting new people
• Have strong communication skills and enjoy a good conversation
• Bring enthusiasm and positive energy to the workplace
• Are confident approaching people and building relationships
• Enjoy working in a fast-paced, social, team-oriented environment
• Are organized, reliable, and comfortable taking responsibility
• Respond positively to coaching and constructive feedback
• Have a competitive side and enjoy working toward goals
• Are interested in developing your business, marketing, and leadership skills

Previous experience in customer service, hospitality, retail, sales, events, or other people-facing roles is a plus, but certainly not essential.

We can teach you about our clients and campaigns. What we're really interested in is your willingness to learn, your work ethic, and how you connect with people.

Why Join The Foundry?

We're big believers in learning by doing.

You'll be joining an ambitious, energetic team where collaboration, personal development, and a little healthy competition are part of everyday life.

We provide hands-on training, ongoing coaching, and opportunities to develop experience across customer engagement, campaign operations, sales, and team development.

For those who demonstrate strong performance and leadership potential, there are opportunities to take on additional responsibilities as the business grows.

If you're the kind of person who can walk into a room full of strangers and leave knowing half of them, we'd love to meet you.

Apply today and introduce yourself to The Foundry.

Important Information: This is a full-time, 100% in-person position based in New York City. It is not a remote, hybrid, or traditional office-based customer support position. The role involves direct, face-to-face customer engagement and sales-related campaign activity.

Applicants must be legally authorized to work in the United States.

Equal Opportunity Employer: The Foundry is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, New York State, or New York City law.