Superintendent

Company Description The Fortune Society is a nonprofit organization dedicated to supporting successful reentry from incarceration and promoting alternatives to incarceration to strengthen communities. Guided by a belief in the power of individuals to change, the organization offers service programs informed by the needs and experiences of its participants. These programs help individuals rebuild their lives through housing, employment, education, and supportive services. The Fortune Society also engages in education and advocacy to advance a fair, humane, and rehabilitative correctional system, making it a mission-driven workplace for people committed to social justice and community impact.

Role Description The Superintendent is a full-time, on-site role based in the New York City Metropolitan Area, responsible for the day-to-day maintenance and operational integrity of The Fortune Society’s residential or program facilities. This role typically includes overseeing building systems, performing minor repairs, coordinating with external vendors and contractors, and ensuring that common areas and grounds are kept clean, safe, and well-maintained. The Superintendent responds to maintenance requests from staff and residents in a timely manner, prioritizes urgent issues, and helps enforce building safety and cleanliness standards. The role may involve monitoring supplies, maintaining equipment logs, supporting compliance with local building codes, and collaborating with program and administrative staff to create a safe, welcoming environment for participants.

Qualifications

• Strong skills in building maintenance, including basic plumbing, electrical, carpentry, and general repairs.
• Experience with facility operations, such as cleaning, groundskeeping, waste management, and safety procedures.
• Ability to coordinate with vendors and contractors, manage work orders, and track maintenance activities.
• Knowledge of building safety standards, local codes, and compliance requirements relevant to residential or program facilities.
• Effective communication skills and the ability to interact respectfully with residents, staff, and external partners.
• Strong organizational and time-management abilities, including prioritizing multiple tasks and working with minimal supervision.
• Commitment to The Fortune Society’s mission and comfort working with justice-involved and diverse community members.
• Prior experience as a superintendent, building manager, or maintenance professional; relevant certifications or trade training are a plus.
• Ability to work on-site in the New York City Metropolitan Area and, when needed, respond to off-hour building emergencies.