What are the responsibilities and job description for the Quality Assurance Technician position at The Food Source International, Inc.?
Quality Assurance Technician – Pottstown, PA
Department: Quality
Schedule: Full-Time | On-Site
Hours: Monday–Thursday, 5:00 a.m.–3:30 p.m. | Occasional Fridays as needed
Classification: Non-Exempt
Who We Are
The Food Source International (TFSI) is a taste and ingredient company with a pulse on what’s next in the world of food. Since 1997, we have delivered high-quality seasonings, blends, and ingredient solutions that meet the technical demands of food processors nationwide. Our commitment to collaboration, artistry, and accountability sets us apart, and our people are at the heart of everything we do.
Position Summary
The Quality Assurance Technician (QA Tech) plays a critical role in ensuring our products meet established quality standards and food safety requirements throughout the manufacturing process. This role performs hands-on inspections, testing, documentation, and cross-departmental communication to support safe, consistent, and high-quality production.
You will act as a quality control gatekeeper, identifying issues, proposing improvements, and upholding regulatory standards such as HACCP, BRC, and cGMPs.
What You Will Do
Quality & Food Safety Responsibilities
Inspect and test raw materials, in-process products, and finished goods using approved protocols.
Sample and verify incoming products.
Identify defects, deviations, or non-conformance issues and document findings clearly.
Place materials or finished goods on HOLD when necessary. *
Conduct sanitation, hygiene, GMP, swabbing, and pre-operational inspections. *
Perform organoleptic (sensory) testing and prepare/send samples to 3rd-party labs.
Approve raw materials, work-in-progress, or finished batches when applicable. *
Support continuous improvement and corrective/preventive action initiatives. *
Assist in investigations of customer complaints or product issues.
Maintain accurate inspection and testing records.
Promote a culture of food safety, quality, and continuous improvement. *
*Denotes food safety responsibilities.
Cross-Functional Collaboration
Work closely with Quality, Production, and leadership teams to resolve issues and maintain consistent standards.
Communicate clearly and professionally regarding quality concerns or process changes.
Backup Responsibilities
Serve as backup to the QA Technician – Exton for all related functions.
What You Bring
2 years of experience in quality assurance within food manufacturing (required).
Working knowledge of HACCP, BRC, food safety regulations, and cGMPs.
Ability to perform lab testing and effectively use lab equipment.
Strong attention to detail with the ability to identify and communicate quality issues.
Solid written and verbal communication skills.
Proficiency in Microsoft Office; ERP or QMS experience preferred.
Ability to thrive in a fast-paced, time-sensitive environment.
High School Diploma or GED required.
Food safety certifications (PCQI, HACCP, Food Defense) preferred.
Physical Requirements
Ability to stand for extended periods.
Ability to lift up to 50 lbs.
Must wear PPE such as lab coat, gloves, ear plugs, and safety glasses.
Work Environment
Fast-paced manufacturing environment with noise exposure, repetitive motions, standing, and walking.
Schedule: Monday–Thursday, 5:00 a.m.–3:30 p.m., with occasional Fridays as needed.
T.A.S.T.E. Core Values
At TFSI, our Core Values guide how we work, lead, and support one another every day:
T – Trust
Act honestly and deliver reliable, thoughtful experiences that build confidence and loyalty.
A – Adaptability
Embrace change and grow continuously by balancing priorities with intention and grace.
S – Support
Collaborate and connect to foster creativity, unity, and meaningful relationships.
T – Teamwork
Work together seamlessly to uplift, value, and align in pursuit of shared excellence.
E – Energy
Anticipate needs and inspire with passion, enthusiasm, and memorable experiences.
The Quality Assurance Technician directly strengthens these values by ensuring the safety, consistency, and integrity of every product that leaves our facility.
Equal Opportunity Employer
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.