What are the responsibilities and job description for the Market Associate position at The Food Bank for Central & Northeast Missouri?
TITLE: Market Associate OUR PURPOSE: The Food Bank Market works alongside our community to meet the nutritional needs of neighbors with dignity and collaborates to empower long-term food security. JOB QUALIFICATIONS:
- be comfortable leading, coaching, and instructing individuals and groups
- demonstrate excellent customer service and interpersonal skills.
- be highly sensitive to the needs of individuals experiencing food insecurity and committed to treating every neighbor with dignity and respect.
- be committed to safety practices in a warehouse environment
- be able to lift 50 pounds; load and unload deliveries with lifts and equipment
- possess basic computer skills
- be adaptable to changing job duties
- have strong oral and written communication skills
- be able to perform and calculate basic arithmetic problems
- can manage, organize and prioritize multiple tasks at once
- welcoming of collaboration and working as a team
- obtain a Food Handler’s permit or willing to obtain within 30 days of employment
- possess a High School Diploma or equivalent
- Assign, organize, and monitor volunteer activities including stocking Market shelves, sorting donations, preparing food for distribution, assembling specialty food packages, and maintaining organized work areas.
- Receive, inspect, sort, and organize incoming food donations to ensure products are safely stored and prepared for distribution.
- Maintain the cleanliness, organization, and food safety standards of The Market, warehouse, cooler, freezer, and volunteer work areas.
- Monitor product quality and ensure FIFO (first-in-first-out) timely distribution of perishable foods to minimize waste.
- Serve as a flexible member of The Market team by assisting with neighbor check-in, greeting guests, bagging groceries, shopping assistance, and stocking shelves.
- Build welcoming relationships with neighbors, volunteers, and community partners while promoting a respectful, dignified shopping experience.
- Communicate operational needs, volunteer concerns, inventory issues, and opportunities for improvement with The Market Manager and Director.
- Assist with special events, volunteer projects, food distributions, trainings, and other Market initiatives.
- Support continuous improvement efforts by identifying opportunities to improve efficiency, volunteer engagement, and neighbor experience.
Salary : $17 - $18