What are the responsibilities and job description for the Floral Designer/Customer Service position at The Flower Spot?
Overview
Welcome to The Flower Spot, a premier San Jose florist redefining luxury floral design with a modern, sophisticated touch. As a locally owned boutique flower shop, we specialize in premium floral arrangements, handcrafted by expert florists who are passionate about artistry, detail, and exceptional quality. We source only the freshest flowers from trusted local and global growers, ensuring every bouquet reflects elegance, vibrancy, and lasting beauty. Our designs blend contemporary style with timeless refinement—perfect for weddings, events, special occasions, corporate gifting, or simply elevating your everyday space
Join our vibrant team as a Floral Designer and Customer Service Specialist, where creativity meets exceptional client care! In this dynamic role, you will craft stunning floral arrangements that brighten any occasion while providing outstanding service to our diverse customer base. Your enthusiasm for plants, flowers, and outdoor beauty will help create memorable experiences for every visitor. This paid position offers a fantastic opportunity to develop your floral design skills, enhance your retail expertise, and thrive in a lively, supportive environment.
Responsibilities
Floral Design
- Create floral arrangements following shop recipes and quality standards
- Process, hydrate, and care for fresh flowers and plants
- Prepare bouquets, vase arrangements, sympathy designs, and seasonal products
- Maintain freshness, quality, and presentation of flowers throughout the day
- Assist with holiday production and special event/wedding preparation
Customer Experience
- Welcome customers and provide outstanding in-person and phone service
- Help customers select arrangements, gifts, and add-on products
- Coordinate and track daily and event orders
- Enter customer orders accurately using our POS system
- Resolve customer questions with professionalism and care
Shop Operations
- Receive and process flower shipments
- Merchandise floral displays, plants, and gift items
- Maintain daily housekeeping and a clean, organized, welcoming shop
- Assist with inventory counts and restocking supplies
- Support opening and closing procedures
Who We're Looking For
- Prior floral design experience in a retail shop, event, or studio setting preferred
- A great eye for color, texture, and composition
- Warm, professional customer service skills
- Dependable, organized, and detail-oriented
- Comfortable in a fast-paced, team-oriented environment
- Comfortable standing for extended periods and lifting flower buckets, boxes, and supplies
- Available to work a flexible, on-call schedule based on daily order volume, and able to come in on short notice when needed
- Available to work weekends and holidays as business needs require
Join us to bring beauty into people's lives while honing your skills in floral artistry and retail excellence! We’re dedicated to supporting your growth through a lively work environment filled with opportunities to learn new techniques and connect with passionate plant lovers.
To Apply
Please reply with:
- A brief summary of your floral design experience
- Where you've worked
- Your availability
- Your phone number so we can schedule an interview
We look forward to hearing from you!
Pay: $20.00 - $25.00 per hour
Benefits:
- Flexible schedule
- Opportunities for advancement
- Professional development assistance
Work Location: In person
Salary : $20 - $25