Data Analyst

Founded in 1866, The Floating Hospital (TFH) is one of the last remaining charity hospitals in New York City. Our commitment is the same as it was 159 years ago: unrestricted healthcare to all who walk through our doors, regardless of identity, insurance status, or

the ability to pay. We welcome individuals of all ages, from infants, school-age children (5 ), youth and adults. The Floating Hospital is a Federally Qualified Health Center and the largest provider to homeless families living in family shelters and domestic violence safe houses throughout all five boroughs.

TFH is seeking a detail-oriented and extraordinary Director of Data Analytics to join our team. If you have a passion for numbers, the effect they have on an organization and enjoy making sharp, informed decisions and recommendations to leadership, this is the position for you. We cultivate a culture where collaboration and open communication connect every facet of our organization.

Essential functions of the role are:

Clinical and Operational:

• Extract and analyze data from the EHR (AthenaOne and Dentrix Enterprise) to support quality improvement, care coordination, and compliance initiatives.
• Collaborate with clinicians and care teams to develop dashboards and reports that inform patient care, population health management and other needs.
• Monitor key clinical performance indicators such as appointment utilization, follow-up adherence, screening compliance, and disease outcomes.

Revenue Cycle:

• Provide data analysis to support billing efficiency, claims reconciliation, payer mix evaluations, and reimbursement trends.
• Work with finance and administrative staff to identify and address revenue concerns or workflow inefficiencies using data insights.

Development and Foundation:

• Partner with Foundation to provide data on patient demographics, service volumes, and impact metrics to inform grant proposals, donor reporting, and fundraising campaigns.
• Generate compelling data visualizations and impact reports that help tell the story of the organization’s mission and outcomes to external stakeholders and prospective donors.

Data Management & Infrastructure:

• Maintain data integrity and validation protocols when working with data from EHR and other systems (e.g., donor management platforms, CRMs, financial software).
• Ensure compliance with HIPAA and data security best practices in all aspects of data handling.
• Other duties as assigned

• Bachelor’s degree in a related field (e.g., Data Science, Public Health, Health Informatics, Statistics, Information Systems).
• 3–5 years of experience in data analysis, preferably within a healthcare or nonprofit environment.
• Proficiency in working with EHR systems and exporting/transforming healthcare data.
• Candidate should be an Excel “Power user” with experience using Power Query. PowerPoint, knowledge of SQL and database systems needed.
• Excellent communication skills and ability to collaborate with cross-functional teams and especially non-technical actors like clinicians.
• Strong analytical thinking and problem-solving abilities.

TFH welcomes resumes from both full-time and part-time candidates. This role offers a hybrid work arrangement (remote and on-site), aligned with the operational needs of the organization.