What are the responsibilities and job description for the Assistant Bank Manager position at The First National Bank & Trust Co.?
The First National Bank & Trust Company is a leading financial institution with corporate offices in Chickasha, OK and bank locations in the surrounding area.
For more than 130 years, the bank has remained a strong and faithful community partner with expertise in a full range of banking services. We are excited for the future and our continued commitment to the bank’s mission.
At FNBT, we commit to promote the success of our customers and communities, provide high quality financial services and maintain a strong, safe financial institution.
Job Summary
We are looking for an Assistant Bank Manager to join our team in Newcastle. The Assistant Bank Manager plays a key role in partnering with the Bank Manager to make a proactive impact on our employees and customers.
The Assistant Bank Manager is an hourly in-person position and reports to the Bank Manager.
Essential Functions
Management & Development
- Coach employees to effectively identify opportunities with customers
- Manage employees’ work schedules, monitor overtime, and assign tasks as needed
- Train and supervise employees to ensure operational, sales & service, and professional development
- Manage bank location expenses
- Ensure employees adhere to all bank policies and procedures
- Participate in community events
- Model a culture of positive employee morale and ownership
- Resolve customer complaints and questions
Operations
- Responsible for operational excellence and soundness of bank location
- Prepare team and location for annual regulatory audits
- Partner with communication team to maximize community impact
- Guide employees in escalated or difficult workplace situations
Sales & Services
- Greet customers and facilitate a welcoming and customer-focused environment
- Process routine customer transactions as well as assist employees with more complex transactions
- Respond to customer needs to create positive solutions.
- Generate non-interest income
- Grow market share in both deposits and loans
This list includes the current primary responsibilities of this position. It is not intended to be all-inclusive and is subject to change, as needed, for the purpose of operational efficiency.
Position Requirements
- High School diploma or equivalent
- Teller or related experience within a bank or credit union
- Proven knowledge of banking products and services as well as standard banking procedures and regulations
- Must have a current Notary Public or be willing to become one (at the bank’s expense)
- Excellent verbal and written communication skills; able to present information professionally and clearly
- Careful attention to detail and strong organizational skills
- Strong work ethic and high integrity
Training consists of a combination of in-person instruction and hands-on practice in our Learning Lab, observation within a bank location and completion of online training courses. Incumbent must successfully complete teller training prior to being assigned to operate a teller drawer.
Other Requirements
- Must reside in Oklahoma and pass a background and credit check
Hours of Operation
Monday through Friday 7:15 am to 6:15 pm and Saturday from 7:45 am to 12:15 pm.
Full-time employees are scheduled for 40 hours per week within these times.
- Must be available to work weekend hours