What are the responsibilities and job description for the Junior Application Systems Analyst position at The First Church of Christ, Scientist?
SUMMARY
The Junior Application Systems Analyst will assist the Enterprise Solutions Services Applications Team with managing and optimizing the enterprise applications used to support activity across the Church. The position will be responsible for ongoing administrative tasks, such as user management and the working and closing of support requests. The position will also serve as a member of the Applications Team on projects. On these projects, this position will work with this team and have an opportunity to serve/support all elements of the project process.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Support Ongoing Administration
- Maintain user roles and permissions with the support and guidance of fellow Applications Team members
- Provide day-to-day end-user support with the support and guidance of fellow Applications Team members
- Build and maintain reports and customer views to support business needs with the support and guidance of fellow Applications Team members
Support Project Activity
- Support fellow Applications Team members with project activity including gathering requirements and writing user stories
- Design and implement a solution to meet desired project outcomes with the support and guidance of fellow Applications Team members
Support Administration
- Perform maintenance of existing, and drafting of new application documentation to support the Applications Team and the organization
- Update work tracking tools and other administrative tasks
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervisor: Enterprise Application Engineering Manager
Regular Contacts
This position has regular contact with fellow TFCCS employees, TFCCS service departments, Engineering peers, the Service Desk, Department Managers, and the Enterprise Portfolio Project Management Office.
JOB REQUIREMENTS
Education/Experience
Bachelor's degree or equivalent experience
Knowledge/Skills
The incumbent should have excellent written and verbal communication skills and the ability to communicate with all levels within the organization in a collaborative way. They should have an ability to collaborate and build appropriate relationships with all levels of the organization, creating an environment of mutual trust through open communication and feedback. Experience with business applications and database management is preferred.
Technology Skills
- Proficient with Google Suite and/or Microsoft Office Products is required
- An understanding of a programing language like SQL or HTML is preferred
- Experience with business applications and enterprise applications is preferred
- A practiced understanding of the purpose and activity of database management is preferred
Work Environment
This position is based in Boston and regularly works in an office environment.
Christian Science Information
Membership in The Mother Church required; Primary Class instruction preferred.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
