What are the responsibilities and job description for the Universal Banker I position at The First Bank and Trust Company of Murphysboro?
POSITION SUMMARY: As a Universal Banker, you will play a key role in delivering exceptional customer service, supporting daily banking operations, and assisting customers with their financial needs. This is a great opportunity to grow your career in banking with a reputable and community-focused institution.
Compensation:
Hourly Wage: $15.00 – $17.00, depending on experience
Benefits (Full-Time Positions):
- Health, insurance, LTD and Life Insurance
- dental, and vision benefits offered
- 401(k)
- Paid time off and holidays
Opportunities for advancement
PRIMARY RESPONSIBILITIES AND ACCOUNTABILITIES:
1. Provides exceptional service to customers in-person, via phone, and digitally.
2. Opens new accounts, handle teller transactions, and assist with digital banking applications.
3. Educates customers on banking products and digital services.
4. Maintains accurate records and ensures compliance with bank policies.
5. Runs branch capture.
6. Other duties as assigned.
ROLE QUALIFICATIONS:
Education
· High school diploma or equivalent required
Experience
· Prior banking or customer service experience preferred
Other Skills and Abilities
· Excellent communication and problem-solving skills
· Strong attention to detail and ability to multitask
· Proficiency with computers and banking systems
WORKING CONDITIONS:
Work is performed largely within the Bank with limited chance for personal injury. Prolonged and frequent mental and visual concentration required. Periodic stressful situations in response to multiple priorities within established deadlines. Work hours are generally during normal business hours. Unscheduled evening and weekend work may be needed to meet the needs of customers and employees. Must be able to lift and move up to 20 pounds of office supplies and equipment. Some bending, turning, and twisting required.
GENERAL NOTICE:
This position description describes the general nature and level of work performed by the employee assigned to this position and should not be interpreted as all inclusive. It does not state or imply that these are the only duties and responsibilities assigned to the position. The employee may be required to perform other job-related duties. All requirements are subject to change and to possible modification to reasonably accommodate individuals with a disability.
This position description does not constitute an employment agreement between the Bank and employee and is subject to change by the employer as the needs of the Bank and requirements of the position change.
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- AD&D insurance
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Prescription drug insurance
- Vision insurance
Work Location: In person
Salary : $15 - $17