What are the responsibilities and job description for the Remote Case Manager position at The Firm Exp?
Location: Fully Remote (Illinois, Georgia, Texas)Compensation: $20–$28 per hour (based on experience)About the Role:We’re looking for a detail-oriented, compassionate, and organized Case Manager to join our growing legal team. In this role, you’ll be the main point of contact for clients, helping manage their cases from start to finish, keeping communication clear, and ensuring every step moves smoothly.What You’ll Do:Manage a high volume of cases, ensuring deadlines and next steps are always on trackCommunicate regularly with clients, providing updates and answering questionsCoordinate with attorneys, medical providers, and other professionals as neededGather, organize, and maintain case documentation and recordsTrack progress, identify any issues, and help keep cases moving efficientlyProvide empathetic and professional client support throughout the processWhat We’re Looking For:Prior experience as a case manager, legal assistant, or in a client service role is preferredStrong organizational skills and attention to detailExcellent communication and problem-solving abilitiesComfort working independently in a remote environmentAbility to multitask and manage competing prioritiesWhat We Offer:Competitive hourly pay between $20–$28 depending on experienceFully remote position with flexible schedulingSupportive and collaborative team environmentOpportunities for professional growth and advancementIf you’re someone who loves helping people, staying organized, and keeping things running smoothly — we’d love to hear from you!
Salary : $20 - $28
