Lead Protection Services Officer

Position Title: Lead Officer of Security Operations

FLSA Status: Non Exempt

Department: Protection Services

Our Mission: Since the 1893 World Columbian Exposition, our organization has aimed to connect people to the natural environment and human history.

Join our team and enjoy a benefits package that truly supports your well-being and lifestyle:

• Comprehensive Health Coverage: Including medical, dental, vision plans, and even pet insurance.

• Financial Security: Life and disability benefits plus a 403(b) savings plan to help you plan for the future.

• Work-Life Balance: Generous paid time off, paid sick leave, and paid holidays to ensure you have time to recharge and spend with loved ones.

• Exclusive Perks: Enjoy great employee discounts and complimentary general admission to participating cultural institutions.

We're dedicated to enhancing your life both at work and beyond!

The Lead Officer of Security Operations supports the development and implementation of security policies, procedures, and programs that ensure the safety of Museum property, employees, volunteers, and visitors. This role coordinates training and serves as the lead in emergency situations when senior leadership is absent. The position also assists with the contracted security firm to maintain adequate staffing and provides operational support across shifts as needed.

Duties and Responsibilities:

Training & Staff Development

• Collaborate with the Operations Manager to develop and deliver security training and manage first-shift schedules.

• Partner with the contracted security firm on staffing needs and contractor training.

• Ensure staff are prepared for emergency response, fire safety, and accident prevention procedures.

Supervision & Staffing

• Supervise first-shift security personnel and contractors to maintain effective operations.

• Manage scheduling and staffing levels for first-shift staff; support other shifts when needed.

• Partner with Assistant manager to arrange contractor coverage for shifts, special assignments, and Museum events.

Emergency Preparedness & Response

• Lead emergency response efforts in the absence of Assistant Manager and or the Manager of Operations (e.g., investigations, safety incidents, major events).

• Assist with fire evacuations, emergency response plan execution, and exit drills.

• Respond appropriately to incidents and ensure effective communication during emergencies.

Operations & Reporting

• Update Protection Services metrics and prepare reports (monthly Museum Updates, security requests, event coverage, major events).

• Coordinate and manage security support for internal Museum events.

• Arrange contractor coverage for shifts, special assignments, and events.

• Provide staffing support across shifts as needed.

Other

• Perform other related duties as assigned.

Qualifications:

• Minimum of three years of supervisory experience in security or related field.

• Associate degree or equivalent combination of education and experience.

• Strong organizational and time management skills.

• Proficiency in Microsoft Word, Excel, PowerPoint, and Google Workspace (Gmail, Calendar, Docs, Sheets, Slides).

• Ability to respond effectively to emergencies and remain calm under pressure.

• Demonstrated sound judgment and decision-making skills.

Physical Requirements:

• Ability to remain in a stationary position or move about the Museum for extended periods.

• Ability to respond promptly to alarms and emergency situations, including moving quickly to various locations.

• Ability to ascend/descend ladders and stairs

• Ability to position oneself to lift, move, or carry objects weighing up to 20 pounds.

• Ability to work in both indoor and outdoor environments and tolerate a range of weather conditions while performing duties.

Supervision Received:

Receives general supervision by the Operation Manager of Security Operations.

Supervision Exercised:

Provides general direction and task supervision to security staff, including contractors (other shifts as needed).

Work Hours and Shift:
40 hours per week

Hybrid Eligibility:

Not eligible.

Location:

1400 S. DuSable Lake Shore Dr. Chicago, IL 60605

Union Representation: Not Applicable.

Union Representation: This position is represented by Field Museum Workers’ United, AFSCME Council 31, AFL-CIO.

Pay Range: $23.52/Hourly

PLEASE READ: *When you apply for multiple positions, please make sure to delete your previous resume and cover letter and upload the latest version of your resume and cover letter that is relevant to the job you are applying for, every time you apply. This will help our hiring managers access the correct documents. Please note that removing the resume and cover letter will not delete any previously submitted resumes and cover letters.

The Field Museum is an equal-opportunity employer. We are committed to providing a workplace free from discrimination, embracing diversity, and fostering mutual respect. We value the unique perspectives each team member brings, which empowers our ability to innovate and overcome challenges.

At the Field Museum, we are dedicated to making our career website and recruitment process accessible to everyone. If you encounter any difficulty when using or accessing our online application, or if you need a reasonable accommodation for completing your application, participating in interviews, or any other part of the selection process, please reach out to us at recruitment@fieldmuseum.org.