What are the responsibilities and job description for the Host/Hostess position at The Field Club?
BASIC FUNCTION:
Greeting and escorting members and their guests with a professional and positive attitude.
The Hostess must be energetic, professional and must thrive in a fast-paced service environment. Excellent communication is essential to build a rapport with members.
QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE
Ø Must have be at least 16 years old.
Ø Must be a team participant as well as be able to work independently and use own judgment.
JOB DUTIES:
Ø Review the reservations for the lunch/dinner. Re-write the reservation list so it is understood and mark the table seating chart accordingly.
Ø Greet members and guests personally
Ø Offer appropriate seating arrangements
Ø Guide members/guests to their table in a safe manner
Ø Maintain clean tables and an organized hostess podium
Ø Communicate effectively with other members of F & B team: bussers, food runners, bartenders, other hosts, etc.
Ø Assist in answering phone and taking reservations. Interact in a friendly and clear manner with members on the telephone. Take notes during telephone call so the information can be transferred into the Reservation Book in reception area.
ENVIRONMENT:
Work is performed indoors and outdoors on various surfaces. Subject to heat, rain or cold if working at outdoor dining venues.
Job Types: Full-time, Part-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Work Location: In person