What are the responsibilities and job description for the IT Technician position at The Fesco Group?
TruVolt Brands is looking for a skilled and motivated IT Technician to join our growing team in Jersey City. In this role, you’ll install, maintain, and support computer systems and networks, ensuring reliability and performance across the organization. You’ll also train and assist staff in effectively using our IT infrastructure. We value individuals who are passionate about technology, resilient in the face of challenges, and committed to professional growth and continuous learning.
Role Overview
We’re seeking someone with broad technical knowledge across hardware, software, networking, and operating systems. You’ll need excellent troubleshooting skills, attention to detail, and a proactive mindset to anticipate and solve IT issues before they become critical.
Key Responsibilities
• Configure workstations and peripherals (computers, routers, printers, etc.).
• Install, manage, and support VoIP systems, company mobile devices, and phones.
• Perform regular inspections, maintenance, and repairs of computer hardware.
• Support network operations (especially for operational systems, e.g. warehouse setups).
• Manage IT inventory: order parts, track cost efficiency, and maintain stock levels.
• Install and configure software and systems following company standards and policies.
• Develop and maintain local area networks for optimal performance and security.
• Ensure data privacy and network security protocols are adhered to.
• Provide training and support to end users on new systems and software.
• Plan and execute scheduled system upgrades and maintenance activities.
• Troubleshoot hardware and software issues; repair or replace components as needed.
• Maintain accurate documentation of updates, repairs, and maintenance tasks.
• Monitor equipment levels and order supplies before shortages occur.
Qualifications
• Proven experience in a similar IT support or technician role.
• Strong problem-solving, diagnostic, and troubleshooting abilities.
• Excellent communication, organization, and time-management skills.
• Deep knowledge of computer systems, networking, and cybersecurity fundamentals.
• Experience with data privacy and protection best practices.
• Certifications such as CompTIA A , Microsoft Certified IT Professional, or equivalent are a plus.
What We Offer
• Competitive compensation and benefits.
• Company contributions toward health coverage for you and your family, with plan options.
• Incremental paid time off (PTO) based on tenure.
• Paid holidays.
• Modern, open-concept workspaces that promote collaboration.
• Employee discounts on company products.
• Support for commuting via benefit contributions.
If you’re ready to drive impact in a fast-paced, forward-thinking environment, we’d love to have you on our team!
Role Overview
We’re seeking someone with broad technical knowledge across hardware, software, networking, and operating systems. You’ll need excellent troubleshooting skills, attention to detail, and a proactive mindset to anticipate and solve IT issues before they become critical.
Key Responsibilities
• Configure workstations and peripherals (computers, routers, printers, etc.).
• Install, manage, and support VoIP systems, company mobile devices, and phones.
• Perform regular inspections, maintenance, and repairs of computer hardware.
• Support network operations (especially for operational systems, e.g. warehouse setups).
• Manage IT inventory: order parts, track cost efficiency, and maintain stock levels.
• Install and configure software and systems following company standards and policies.
• Develop and maintain local area networks for optimal performance and security.
• Ensure data privacy and network security protocols are adhered to.
• Provide training and support to end users on new systems and software.
• Plan and execute scheduled system upgrades and maintenance activities.
• Troubleshoot hardware and software issues; repair or replace components as needed.
• Maintain accurate documentation of updates, repairs, and maintenance tasks.
• Monitor equipment levels and order supplies before shortages occur.
Qualifications
• Proven experience in a similar IT support or technician role.
• Strong problem-solving, diagnostic, and troubleshooting abilities.
• Excellent communication, organization, and time-management skills.
• Deep knowledge of computer systems, networking, and cybersecurity fundamentals.
• Experience with data privacy and protection best practices.
• Certifications such as CompTIA A , Microsoft Certified IT Professional, or equivalent are a plus.
What We Offer
• Competitive compensation and benefits.
• Company contributions toward health coverage for you and your family, with plan options.
• Incremental paid time off (PTO) based on tenure.
• Paid holidays.
• Modern, open-concept workspaces that promote collaboration.
• Employee discounts on company products.
• Support for commuting via benefit contributions.
If you’re ready to drive impact in a fast-paced, forward-thinking environment, we’d love to have you on our team!
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