What are the responsibilities and job description for the Front of House Manager position at The Feinstein Group?
Who We Are
The Feinstein Group is one of the most well-respected, award-winning hospitality groups in the Tampa Bay Area. Creating unforgettable, one-of-a-kind dining experiences IS OUR PASSION.
Our Team consists of some of the BEST AND BRIGHTEST in our industry. We believe that being a good person, doing what you say, and saying what you mean is a non-negotiable to be a part of our Feinstein Group Family. A great employee deserves to be recognized. We look forward to speaking with you about the opportunities we offer.
At the Feinstein Group, we run a F.I.T G.A.M.E, We EMPOWER our employees to provide GENUINE HOSPITALITY, and hold them ACCOUNTABLE, so our guests can always TASTE THE DIFFERENCE in our food & drinks. Never forgetting to work with INTEGRITY, recognizing performance through MERIT, and most importantly always having FUN!
Who We Need You To Be
Job Description:
At The Feinstein Group, as a Front of House Manager, you will promote and grow the business, hire and train servers, bar support staff, and waitstaff, and ensure that patrons are receiving excellent drinks, food, and service. You will also manage inventory and resources, plan promotional events, ensure that quality and safety controls are followed, maintain current licenses and update vendor contracts, create schedules, and set business objectives to increase profits and maximize customer satisfaction. You should also be able to work with diverse personalities and diffuse tense situations.
To succeed as a Front of House Manager, you should be observant and have the ability to think critically and efficiently. You should be a skilled communicator with excellent problem-solving, observation, and interpersonal skills.
Expectations/Responsibilities
Required Skills/Qualifications
The Feinstein Group is one of the most well-respected, award-winning hospitality groups in the Tampa Bay Area. Creating unforgettable, one-of-a-kind dining experiences IS OUR PASSION.
Our Team consists of some of the BEST AND BRIGHTEST in our industry. We believe that being a good person, doing what you say, and saying what you mean is a non-negotiable to be a part of our Feinstein Group Family. A great employee deserves to be recognized. We look forward to speaking with you about the opportunities we offer.
At the Feinstein Group, we run a F.I.T G.A.M.E, We EMPOWER our employees to provide GENUINE HOSPITALITY, and hold them ACCOUNTABLE, so our guests can always TASTE THE DIFFERENCE in our food & drinks. Never forgetting to work with INTEGRITY, recognizing performance through MERIT, and most importantly always having FUN!
Who We Need You To Be
Job Description:
At The Feinstein Group, as a Front of House Manager, you will promote and grow the business, hire and train servers, bar support staff, and waitstaff, and ensure that patrons are receiving excellent drinks, food, and service. You will also manage inventory and resources, plan promotional events, ensure that quality and safety controls are followed, maintain current licenses and update vendor contracts, create schedules, and set business objectives to increase profits and maximize customer satisfaction. You should also be able to work with diverse personalities and diffuse tense situations.
To succeed as a Front of House Manager, you should be observant and have the ability to think critically and efficiently. You should be a skilled communicator with excellent problem-solving, observation, and interpersonal skills.
Expectations/Responsibilities
- Upholding our Company Culture
- Utilizing Fusion Prep to maintain consistency of prep, and cleanliness
- Hiring and training staff to provide excellent service to patrons.
- Creating an extremely creative, unique, and profitable beverage program
- Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours.
- Setting and enforcing quality and safety controls.
- Planning and taking part in promotional events.
- Diffusing tense situations between patrons or staff members to prevent possible safety or legal issues, ejecting unruly persons, if needed.
- Maintaining a fun, safe atmosphere for patrons.
- Understands Cost of Goods Sold, and understands how to properly order based of sales and PMIX
- Makes initiative to solve problems as they come.
- Checks for complete assigned side work daily
- Complete assigned shift duties
- Works clean and maintains a clean station/area
- Comfortable holding staff to high standards and holding them accountable
- Diligent with Money Handling- Cash Drawers, Safe Counts, Tips, DSR
- Understands and follows all policies and procedures.
Required Skills/Qualifications
- 2 years’ management experience in a high volume ($4M ) restaurant or bar
- Bachelor’s degree is a plus
- Craft cocktail experience and working with seasonally influenced, perishable items
- Ensuring the cleanliness of bar and general employee workspace
- Anticipating fellow manager and customer needs
- Strong communication and people skills
- Flexible schedule and reliable
- Responsible Alcohol Vendor certified is a plus
- Desire to learn
- Self-motivation
- Professionalism
- Creativity
- Attention to detail
- Incredible Hospitality and Service
- Ability to focus
- Availability to work long hours, holidays, weekends, and late shifts
- Toast POS experience is a plus
- Fusion Prep experience is a plus
- Restaurant365 experience is a plus
- Must be able to seize, grasp, and hold objects with hands
- Must be able to work on your feet for at least ten hours
- Fast-paced movements are required
- Must be able to move, pull, carry or lift at least 50 pounds
- Occasionally kneel, bend, crouch and climb as required
- Industry-leading compensation program
- 4 bonuses a year
- Meal Discount Program
- Health Insurance
- Dental, Vision, Life
- Weekly Paycheck
- Development & GROWTH!
Salary : $50,000 - $65,000