Quality Assurance Manager

About Company:

The Father's Table is a privately owned, national dessert manufacturer located in Central Florida.  Our company values and products have successfully made us the #1 branded cheesecake in the retail in-store bakery.  Our expended offerings beyond cheesecakes include cake rolls, and school lunch items.  

Our goal is to make the best quality products at the most affordable prices, while having a positive impact on our local, national and international community. 

Today, our products can be found in National Retail accounts, Food Service, Wholesale Clubs, Convenience Stores and School Lunch Programs.  

The Father's Table Careers

QUALITY ASSURANCE MANAGER

SUMMARY

Under the direction of Senior Quality Leader, the Quality Assurance Manager is responsible for managing all QA functions in the bakery. The Quality Assurance Manager establishes and maintains quality systems to ensure the company’s facilities, equipment, personnel, methods, processes, and procedures conform to both internal guidelines and regulatory standards.

The Quality Assurance Manager regularly supervises a direct and indirect staff of approximately 12 (supervisors/leads/techs). The bakery typically operates two shifts, 5-6 days a week.

QUALIFICATIONS

• Bachelor’s Degree in Chemistry, Biology, Microbiology, or Food Science related.
• Minimum 4 years’ experience in Quality Assurance leadership in an FDA/USDA, SQF regulated facility.
• PCQI, HACCP, Food Defense certifications preferred.
• Baking experience preferred.

• Excellent English verbal and written communication skills required.

• Proficient in MS Office Applications.

• Strong problem-solving, organization, and leadership abilities..

• Capable of training and directing supervisors, leads and technicians, in FDA, GMP, SQF, HACCP and general Food Safety and Food Quality procedures.
• Must be able to work additional hours or mandatory overtime in case of unforeseen circumstances for production.
• Must be a strong team player.

PRIMARY DUTIES AND RESPONSIBILITIES

• Lead and maintain the site's Food Safety and Quality Management Systems.
• Develop and maintain initiatives that strengthen the site's Food Safety and Quality Assurance culture.
• Lead and manage the site's Corrective and Preventive Action (CAPA) program to ensure investigations identify the true root cause and contributing factors.
• Utilize 5-Why, Fishbone/Ishikawa, trend analysis, risk assessment, and other root-cause methodologies.
• Lead and continuously improve the site's Foreign Material Prevention and Control Program.
• Manage and oversee the Environmental Monitoring Program, including sampling, trending, investigations, and corrective actions.
• Maintain and verify HACCP and food safety plans and prerequisite programs.
• Serve as the primary site contact for SQF, FDA, customer, and third-party audits.
• Lead audit preparation and ensure ongoing readiness.
• Oversee finished product testing, specifications, product release, and quality standards.
• Lead investigations of customer complaints, product holds, withdrawals, and potential recalls.
• Analyze quality trends and drive continuous improvement in product consistency and customer satisfaction.
• Develop and deliver training related to food safety, GMPs, HACCP, sanitation, allergens, foreign material prevention, and quality.
• Foster a collaborative, team-oriented environment where Food Safety and Quality are shared responsibilities across the organization.
• Build strong working relationships with Operations, Maintenance, Sanitation, Warehouse, R&D, Engineering, Human Resources, and site leadership.
• Other duties as assigned by Sr. QAFS Leadership.