Program Supervisor/Manager - Parents as Teachers

SUMMARY: The Parents as Teachers (PAT) Program Manager/Supervisor provides strategic leadership and daily oversight of the Parents as Teachers home visiting program. This position is responsible for supervising home visitors, ensuring high-quality service delivery, maintaining compliance with Parents as Teachers Essential Requirements and funder expectations, monitoring program outcomes, and supporting continuous quality improvement. The Program Manager/Supervisor promotes a culture of accountability, collaboration, and excellence while ensuring families receive evidence-based, family-centered services.

Essential Duties and Responsibilities:

Program Leadership

• Oversee the daily operations of the Parents as Teachers program.
• Ensure compliance with Parents as Teachers Essential Requirements, program policies, and all funding agency requirements.
• Monitor program performance metrics, enrollment, retention, and family outcomes.
• Develop and implement strategies to achieve program goals and contractual deliverables.
• Lead quality improvement initiatives using data to strengthen program effectiveness.
• Prepare reports for leadership, funders, and stakeholders.
  
  

Staff Supervision

• Directly supervise Parent Educators and other assigned staff.
• Conduct regular individual supervision meetings and team meetings.
• Provide coaching, mentoring, and professional development opportunities.
• Complete performance evaluations and establish performance improvement plans when necessary.
• Support staff recruitment, onboarding, training, and retention.
• Foster a positive, inclusive, and accountable team culture.
  
  

Clinical and Reflective Supervision

• Provide reflective supervision that supports staff wellness, professional growth, and high-quality family engagement.
• Review challenging family situations and assist staff with problem-solving and resource coordination.
• Ensure staff maintain appropriate professional boundaries and ethical practices.
  
  

Program Quality and Compliance

• Monitor visit quality through observations, documentation reviews, and record audits.
• Ensure timely and accurate documentation within the required data management system.
• Monitor fidelity to the Parents as Teachers model.
• Coordinate program audits and accreditation activities.
• Maintain confidentiality and compliance with HIPAA, FERPA (where applicable), and agency policies.
  
  

Community Partnerships

• Build and maintain collaborative relationships with community agencies, referral partners, and stakeholders.
• Represent the organization at community meetings and collaborative initiatives.
• Promote the Parents as Teachers program through outreach and partnership development.
  
  

Data Management and Reporting

• Analyze program data to identify trends and opportunities for improvement.
• Ensure accurate data entry and reporting.
• Monitor staff productivity, caseloads, home visit completion, developmental screenings, and family assessments.
• Prepare monthly, quarterly, and annual reports.
  
  

Fiscal and Resource Management

• Assist with budget monitoring and resource allocation.
• Ensure efficient use of program resources.
• Monitor expenditures related to program operations.
  
  

Qualifications:

Education

• Bachelor's degree in Early Childhood Education, Social Work, Human Services, Education, Public Health, Psychology, or a related field required.
• Master's degree preferred.
  
  

Experience

• Minimum of three to five years of experience in home visiting, early childhood, family support, or related human services.
• Minimum of two years of supervisory or leadership experience.
• Experience with Parents as Teachers or another evidence-based home visiting model strongly preferred.
  
  

Knowledge And Skills

• Strong understanding of child development and family engagement.
• Knowledge of Parents as Teachers Essential Requirements and quality standards.
• Excellent leadership, coaching, and conflict resolution skills.
• Strong organizational, analytical, and project management abilities.
• Excellent written and verbal communication skills.
• Ability to interpret data and use outcomes to improve program performance.
• Proficiency with Microsoft Office and electronic data management systems.
  
  

Reports To:

• Director of Family Based Interventions
  
  

Supervises:

• Parent Educators (2)
• Program Data Assistant (1)
  
  

NOTE: A valid driver’s license, car and insured vehicle is necessary to fulfill the duties and responsibilities for the position