Optical Assistant

Optical Assistant – Job Posting

Position: Optical Assistant

Location: The Eye Clinic, Lake Charles, LA

Employment Type: Full‑Time

We are seeking a friendly, detail‑oriented Optical Assistant to join our ophthalmology/optometry team. This role is ideal for someone who enjoys working directly with patients, supporting clinical staff, and helping maintain an organized, efficient optical department. This is not a management position; the Optical Assistant will report directly to the Optical Director and Administration.

Key Responsibilities

· Patient & Customer Support

· Greet patients and assist with optical needs

· Answer incoming phone calls and provide accurate, courteous information

· Schedule appointments or direct calls to the appropriate staff member

Optical Operations

· Check in incoming glasses and contact lens orders

· Notify patients when their eyewear is ready for pickup

· Assist patients with frame selection, adjustments, and minor repairs

Inventory, Board Management & Ordering

· Maintain frame inventory, including receiving, tagging, and organizing new stock

· Keep the frame boards neat, clean, and well‑presented

· Monitor inventory levels and communicate restocking needs

· Assist with vendor coordination, product returns, and order tracking

· Responsible for inventory count in all locations

Invoice Management

· Process optical invoices accurately and in a timely manner

· Verify pricing, quantities, and vendor details before submission

· Track outstanding invoices and communicate discrepancies or delays

· Maintain organized records for all optical billing and purchasing activity

Administrative Support

· Document patient interactions and eyewear orders accurately

· Ensure all optical records are complete and up‑to‑date

· Support the optical team with daily tasks to maintain smooth clinic flow

Qualifications

· Strong communication and customer‑service skills

· Ability to multitask in a fast‑paced environment

· Comfortable learning optical terminology and product details

· Prior optical or medical office experience is a plus, but not required

· Professional, dependable, and team‑oriented

Why Join Us?

We offer a supportive work environment, opportunities for skill development, and the chance to make a meaningful impact on patient care. If you enjoy helping people and want to grow in the optical field, we’d love to meet you.

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $31,440 - $38,824