What are the responsibilities and job description for the Optical Associate position at THE EYE AVENUE?
THE EYE AVENUE is seeking an energetic and friendly individual to assist with our optical dispensary, manage patient reception, and perform front desk duties part-time in our growing eye care practice.
Job Duties
- Greet and welcome incoming patients
- Assist patients with frame and lens selection
- Assist patients with eyewear adjustments, repairs, and dispenses
- Input all insurance copays and ensure all additional charges are accounted for
- Collect payment including order(s), office visit copays, and contact lens sales
- Answering phone calls and scheduling appointments
- Verifying and filing insurance benefits
- Cross-train to assist with pre-examination duties
Qualifications
- Friendly, bright, and detail-oriented
- Strong organizational abilities
- Willingness to work in a team environment
- Front desk and/or sales experience preferred
- Strong customer service skills
- Familiarity with computers, electronic health records, and tablets
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person