What are the responsibilities and job description for the Shift Manager (Retail) position at The Exchange?
Job Description
Assists in managing and directing retail store operations dealing with merchandising, selling, stocking, promoting and reordering of goods.
Job Grade
3
Job Tier
1
Career Area
Retail Operations
Supervisor
Yes
Who We Are
The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan, and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.
Our Focus
We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.
Job Qualifications
One year of retail experience in retail store operations within the last two years is required.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Salary Minimum
$20.60
Salary Maximum
$34.46
Major Duties
Assists in managing and directing retail store operations.
Assists in establishes financial goals to maximize sales, profit, SSR, productivity, turns and inventory.
Supervises, trains, develops and schedules associates for current positions and future growth.
Evaluates and enhances customer service and customer satisfaction.
Performs other duties as assigned.
Work Challenges
Shift availability: 1500-2200 (including weekends and some holidays)
Job Type
Hourly
Number of Positions Remaining
1
27-Mar-2026
Assists in managing and directing retail store operations dealing with merchandising, selling, stocking, promoting and reordering of goods.
Job Grade
3
Job Tier
1
Career Area
Retail Operations
Supervisor
Yes
Who We Are
The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan, and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.
Our Focus
We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families.
Job Qualifications
One year of retail experience in retail store operations within the last two years is required.
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Salary Minimum
$20.60
Salary Maximum
$34.46
Major Duties
Assists in managing and directing retail store operations.
Assists in establishes financial goals to maximize sales, profit, SSR, productivity, turns and inventory.
Supervises, trains, develops and schedules associates for current positions and future growth.
Evaluates and enhances customer service and customer satisfaction.
Performs other duties as assigned.
Work Challenges
Shift availability: 1500-2200 (including weekends and some holidays)
Job Type
Hourly
Number of Positions Remaining
1
27-Mar-2026
Salary : $21 - $34