What are the responsibilities and job description for the Food Service Foreman (Panera Bread) position at The Exchange?
Job Description
Supervises a shift operation in a food activity operation. This position requires associate to be friendly and passionately focused on delivering a personalized customer experience. Actively communicates/promotes the benefits of the Military Star Credit Card to customers in order to drive sales growth and increase customer loyalty.
Job Grade
2
Career Area
Hospitality and Restaurant Operations
Supervisor
Yes
Who We Are
The army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 Billion enterprise ranked among the top retailers. The Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen, and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea, and Japan. We also operate stores for US troops in Iraq, Afghanistan, and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.
Benefits To Work With Us & Our Package
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our soldiers, Airmen, and their families.
Job Qualifications
Six months of restaurant or related food service operations experience. Or Successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA).
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements
SAMPLE SCHEDULE:MONDAY TO FRIDAY 0500 - 2030 AND SUNDAY & SATURDAY 0800 - 1830.
Salary Minimum
$22.23
Salary Maximum
$25.95
Major Duties
Supervises the preparation and sale of food items during an assigned shift. Receives, verifies and checks quality of food/supply items. Estimates and orders food/supplies as required.
Greets each customer upon contact. Assists customer by listening to needs, offering suggestions and thanking customer for their business. Resolves customer complaints at the lowest level and informs management of barriers to meeting the optimal customer experience.
Prepares, maintains, and processes accounting and facility operational reports.
Participates in the establishment and achievement of service and sale goals for the food operation. Ensures optimum stock availability by supervising or participating in periodic stock counts and inventory(s) and updates merchandise control records. Maintains/controls personnel cost and productivity standards.
Performs the duties of subordinate associates as required by workload. Opens and/or closes the facility in accordance with published policies/regulations. Ensures the security of cash, fixed assets and inventory and complies with fire, safety, sanitation and security regulations. Initiates work orders for repair and maintenance.
Supervises assigned associates. Establishes work schedules, assigns and distributes work; counsels; prepares performance reviews, approves/disapproves leave slips; trains associates, recommends actions and performs other supervisory functions. Responsible for enforcement of all name brand fast food (NBFF) and Exchange standards. Must complete ServSafe (5640) and applicable fast-food certification(s) within 90 days of hire.
Keeps abreast of, actively supports and as required, implements the provisions of pertinent public laws, executive orders, and directives relating to the Federal Equal Opportunity (EEO) program within the Exchange.
Performs other duties as assigned.
Job Type
Hourly
Number of Positions Remaining
1
Supervises a shift operation in a food activity operation. This position requires associate to be friendly and passionately focused on delivering a personalized customer experience. Actively communicates/promotes the benefits of the Military Star Credit Card to customers in order to drive sales growth and increase customer loyalty.
Job Grade
2
Career Area
Hospitality and Restaurant Operations
Supervisor
Yes
Who We Are
The army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 Billion enterprise ranked among the top retailers. The Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen, and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea, and Japan. We also operate stores for US troops in Iraq, Afghanistan, and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.
Benefits To Work With Us & Our Package
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
- Specific position & Category allow participation in Personal Accident Insurance, Tax-Free Shopping, Food Associate Meal Program, Mass Transportation Benefit Program, Employee Assistance Program, Annual Performance Increases, Holiday Pay, Service Awards, Medical, Dental, Life & Disability Insurance, Paid Time Off, Paid Vacation/Sick Leave, Advancement Opportunity, 401K Plan to qualify associates, Administrative Leave, Military Leave with Pay, Voluntary 24-Hour Family Accidental Death & Dismemberment Insurance, Annual Performance Increases, FMLA, Associate Transfer Program, Professional Development Training, You’ll also have access to the base and its facilities (Gym, library, theater, and bowling Alley), Mass Transit Program, a status as an employee of the DoD and more…
We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our soldiers, Airmen, and their families.
Job Qualifications
Six months of restaurant or related food service operations experience. Or Successful completion of NBFF training or the Exchange Restaurant Operations Management Academy (ROMA).
If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.
Additional Qualifications/Requirements
SAMPLE SCHEDULE:MONDAY TO FRIDAY 0500 - 2030 AND SUNDAY & SATURDAY 0800 - 1830.
Salary Minimum
$22.23
Salary Maximum
$25.95
Major Duties
Supervises the preparation and sale of food items during an assigned shift. Receives, verifies and checks quality of food/supply items. Estimates and orders food/supplies as required.
Greets each customer upon contact. Assists customer by listening to needs, offering suggestions and thanking customer for their business. Resolves customer complaints at the lowest level and informs management of barriers to meeting the optimal customer experience.
Prepares, maintains, and processes accounting and facility operational reports.
Participates in the establishment and achievement of service and sale goals for the food operation. Ensures optimum stock availability by supervising or participating in periodic stock counts and inventory(s) and updates merchandise control records. Maintains/controls personnel cost and productivity standards.
Performs the duties of subordinate associates as required by workload. Opens and/or closes the facility in accordance with published policies/regulations. Ensures the security of cash, fixed assets and inventory and complies with fire, safety, sanitation and security regulations. Initiates work orders for repair and maintenance.
Supervises assigned associates. Establishes work schedules, assigns and distributes work; counsels; prepares performance reviews, approves/disapproves leave slips; trains associates, recommends actions and performs other supervisory functions. Responsible for enforcement of all name brand fast food (NBFF) and Exchange standards. Must complete ServSafe (5640) and applicable fast-food certification(s) within 90 days of hire.
Keeps abreast of, actively supports and as required, implements the provisions of pertinent public laws, executive orders, and directives relating to the Federal Equal Opportunity (EEO) program within the Exchange.
Performs other duties as assigned.
Job Type
Hourly
Number of Positions Remaining
1
Salary : $22 - $26
