What are the responsibilities and job description for the Customer Service Representative position at THE EVANGELINE BANK & TRUST COMPANY?
Job Summary:
The Customer Service Representative builds client relationships by providing solutions for our customers financial needs.
Duties/Responsibilities:
• Provide platform support to provide quality customer service. Platform support involves opening new checking accounts, savings accounts, and providing all other deposit product services. • Staying up to date and actively informing clients of products/services, profiling clients to identify financial needs, follow through, and close the sale. • Other support may include issuing debit cards, ordering checks, cashier checks • Other duties assigned by Management.
Required Skills/Abilities:
• Excellent verbal communication skills.
• Excellent math skills.
• Trustworthiness and the ability to act with integrity.
• Thorough understanding of customer service.
Education and Experience:
• High school diploma or equivalent is required.
• Previous Bank Teller experience preferred
Physical Requirements:
• Must be able to lift up to 15 pounds at times.
• May need to stand for long periods of time.
• May need to sit at computer for extended periods using computer.