What are the responsibilities and job description for the Front Desk Receptionist position at The Estate and Family Law Group?
Front Desk Receptionist
The Estate and Family Law Group — Memphis, TN
Job Type: Full-time
Pay: $16.00 per hour
Location: In-office — Memphis, TN 38119
Schedule: 9am – 4pm M-F
About the role
The Estate and Family Law Group is hiring a full-time Front Desk Receptionist to be the first point of contact for our clients. Our clients come to us during some of the hardest moments of their lives — divorce, custody, and planning for their families’ futures. The person at our front desk sets the tone: calm, professional, and genuinely helpful. This is an in-office role at our Memphis office.
What you’ll do
- Greet clients and visitors and make them feel welcome the moment they walk in
- Answer, screen, and route incoming calls; take clear, accurate messages
- Schedule consultations and appointments and help manage attorney calendars
- Handle intake calls — collect basic information and route to the right person (no legal advice given)
- Manage incoming and outgoing mail, deliveries, and courier drop-offs
- Keep the reception area and conference rooms organized and ready for clients
- Enter and update client information in our scheduling and case management systems
- Handle confidential client information with discretion at all times
- Provide administrative support to attorneys and staff as needed
What we’re looking for
- 1–2 years of front desk, reception, or administrative experience (legal or professional services a plus)
- Professional, warm phone manner with strong written and verbal communication
- Ability to stay composed and compassionate with clients who are under stress
- Highly organized, detail-oriented, and reliable
- Comfortable with Microsoft Office and scheduling/database software
- Absolute discretion with sensitive and confidential information
- High school diploma or equivalent
How to apply
Apply through really with your resume.
Pay: $16.00 - $18.00 per hour
Education:
- High school or equivalent (Preferred)
Work Location: In person
Salary : $16 - $18