What are the responsibilities and job description for the Director, Engagement Partner, Org Effectiveness COE position at The Estée Lauder Companies Inc.?
Description
The Director, Engagement Partner is a senior practitioner within the Organizational Effectiveness Center of Excellence (OE CoE), responsible for driving the successful execution of enterprise organizational effectiveness engagements through structured problem-solving, analysis, and delivery excellence. Working closely with Engagement Leads, this role helps design and implement organizational solutions while ensuring high-quality outputs, analytical rigor, and consistent engagement delivery.
The role translates complex business challenges into actionable approaches and recommendations, partnering with stakeholders and cross-functional teams to support organizational design, operating model, workforce planning, and transformation initiatives.
Engagement Delivery & Execution
The Director, Engagement Partner is a senior practitioner within the Organizational Effectiveness Center of Excellence (OE CoE), responsible for driving the successful execution of enterprise organizational effectiveness engagements through structured problem-solving, analysis, and delivery excellence. Working closely with Engagement Leads, this role helps design and implement organizational solutions while ensuring high-quality outputs, analytical rigor, and consistent engagement delivery.
The role translates complex business challenges into actionable approaches and recommendations, partnering with stakeholders and cross-functional teams to support organizational design, operating model, workforce planning, and transformation initiatives.
Engagement Delivery & Execution
- Support end-to-end delivery of organizational effectiveness engagements, ensuring disciplined execution across workstreams.
- Translate business challenges into structured workplans, hypotheses, and analytical approaches.
- Develop high-quality deliverables that communicate insights, recommendations, and business implications.
- Ensure outputs meet established standards for quality, accuracy, and practical application.
- Conduct analysis to support organizational design, operating model, and workforce-related decisions.
- Partner with workforce planning and analytics resources to integrate data-driven insights into recommendations.
- Support scenario modeling, option evaluation, and assessment of tradeoffs.
- Synthesize complex information into clear narratives that drive stakeholder understanding and decision-making.
- Lead defined workstreams, ensuring accountability, progress tracking, and alignment with engagement objectives.
- Coordinate activities across stakeholders and teams to drive timely and effective execution.
- Proactively identify and mitigate risks, issues, and dependencies.
- Balance speed, quality, and attention to detail across all phases of delivery.
- Support stakeholder engagement through preparation of materials, facilitation of discussions, and alignment on key decisions.
- Serve as a primary point of coordination across business leaders, HR partners, and COE stakeholders within assigned workstreams.
- Capture, synthesize, and incorporate stakeholder feedback into deliverables and recommendations.
- Build trusted relationships that promote collaboration and effective execution.
- Partner with HRBPs and People teams to embed organizational design and workforce planning practices into strategic initiatives and business-as-usual operations.
- Collaborate with People Experience teams to ensure organizational design and operating model recommendations translate into effective execution and sustainable adoption.
- Help align organizational solutions with talent, change, and workforce priorities.
- Ensure consistency and quality across engagements by applying OE methodologies, standards, and best practices.
- Identify opportunities to improve tools, templates, and delivery approaches.
- Contribute to the development and refinement of OE playbooks, frameworks, and methodologies.
- Support capability building and knowledge sharing across the OE CoE.
- 10 years of experience in organizational effectiveness, consulting, or HR transformation roles, with strong experience in analytical problem solving and structured delivery.
- Demonstrated experience supporting complex organizational design, operating model, or transformation initiatives.
- Strong analytical capability, including experience synthesizing data and translating insights into actionable recommendations.
- Experience working in a matrixed and global organization, with the ability to navigate multiple stakeholders and priorities.
- Strong communication skills, with the ability to develop clear, compelling materials and narratives.
- High attention to detail and commitment to delivery excellence.
- Bachelor’s degree required; advanced degree a plus.