What are the responsibilities and job description for the Event Coordinator and Sales Manager position at The Esplanade Memphis?
Job Description
We are seeking a motivated and organized Event Coordinator & Sales Manager to join our team. This role is responsible for managing events from initial inquiry through execution, while also driving sales and bookings for our banquet hall. The ideal candidate is personable, detail-oriented, and confident in both customer service and sales.
Key Responsibilities
Event Coordination
- Serve as the primary point of contact for clients from inquiry to event completion
- Meet with clients to understand their vision, needs, and budget
- Create event timelines, floor plans, and event details
- Coordinate with vendors, staff, and management to ensure smooth event execution
- Be present during events to oversee setup, execution, and breakdown
- Handle last-minute changes or issues professionally and efficiently
Sales & Business Development
- Respond promptly to event inquiries via phone, email, and walk-ins
- Conduct tours of the banquet hall and present event packages
- Prepare and send proposals, contracts, and invoices
- Follow up with leads to convert inquiries into confirmed bookings
- Meet or exceed monthly and annual sales goals
- Maintain accurate records of bookings, contracts, receipts, invoices, and payments
Administrative & Operational Duties
- Maintain event calendars and booking systems
- Ensure contracts and deposits are completed on time
- Assist with marketing efforts such as social media, promotions, or open houses
- Work closely with management to improve sales strategies and client experience
Qualifications
- Previous experience in event coordination, hospitality, sales, or a related field preferred
- Strong communication and interpersonal skills
- Sales-driven mindset with the ability to close bookings
- Excellent organizational and time-management skills
- Ability to multitask and work in a fast-paced environment
- Comfortable working evenings and weekends as required by event schedules
- Proficiency with email, scheduling software, and basic office applications
What We Offer
- Competitive pay plus commission or performance-based incentives
- Opportunity to grow with an established banquet hall
- Supportive and collaborative work environment
- Hands-on experience in event planning and sales
How to Apply
Please submit your resume and a brief cover letter describing your experience in event coordination and sales.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- Paid time off
Experience:
- Event Coordination, hospitality, sales : 2 years (Preferred)
Work Location: In person
Salary : $40,000